
Hyundai of Cumming
Cumming, GA
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1,378 Reviews of Hyundai of Cumming
Good experience Had to wait 2-1/2 hours to have a trunk latch replaced on Saturday & the floor mats (as promised) were NOT n the trunk...Also, no copy of the driver's Had to wait 2-1/2 hours to have a trunk latch replaced on Saturday & the floor mats (as promised) were NOT n the trunk...Also, no copy of the driver's manual in trunk either...asked to have mats & manual shipped directly to my home....waiting to hear back to see if it's done this time.... More
Jesse Smith was fantastic Best service ever, I brought my Elantra in for the dealer to check if, in fact, I needed new "struts" and I was assisted by Jesse Smith. I was at Tire Best service ever, I brought my Elantra in for the dealer to check if, in fact, I needed new "struts" and I was assisted by Jesse Smith. I was at Tires Plus for a wheel alignment and was told that I needed new struts for $957.00 and I said NO because I want to take my car to the dealer for a second opinion. So, I proceeded to the dealer to have it checked and Jesse understood the issue. He told me that I did not need any struts after all and saved me $957.00. I was so happy to have Jesse assist me, I happily paid for a wheel alignment. I enjoyed that the car was washed and vacuumed. I'll will be back. Thank you, Jesse. More
Great service Had to get a recall completed on my vehicle this week. I was easily able to schedule the to have the service completed online as well as sign up to ha Had to get a recall completed on my vehicle this week. I was easily able to schedule the to have the service completed online as well as sign up to have the complimentary valet service which was very helpful. They were on time to pick up the car, left me a loaner vehicle, and returned my car a few hours later. Very professional and kind. The only reason I don't give them all 5 starts is because when I scheduled the service online it stated that I would receive either a confirmation call or email. I received neither. The day before the appointment I had to call to ensure that the service was still happening and that is when they asked me about a time for a valet driver to come get my vehicle the next morning. They answered every question I had on the phone when I called to confirm and I felt much better. My only advice is to make sure the system sends that confirmation email - I was wondering if I actually had the appointment or not the day before. Overall I was very happy with the service that I received and will definitely be using for any future needs! More
Great service. Quick and keeps me posted on status. Bringing my vehicle here going forward as I feel another competitor does not do the job correctly. Bringing my vehicle here going forward as I feel another competitor does not do the job correctly. More
Service person was prompt and courteous. Explained everything and set expectations. It took hour and half but he already told us. Also complimentary vacuum was nice touch. everything and set expectations. It took hour and half but he already told us. Also complimentary vacuum was nice touch. More
Great service from start to end. Appreciated the communication throughout and the fact they didn’t try to hard sell me on things I didn’t have to have done. communication throughout and the fact they didn’t try to hard sell me on things I didn’t have to have done. More
Friendly The staff member is very friendly and informative. He explained the details thoroughly and gave multiple service options.By the end I felt like I cou The staff member is very friendly and informative. He explained the details thoroughly and gave multiple service options.By the end I felt like I couldn't have had a better experience More
Eric Cheney was and is the most professional knowledgeable and caring salesperson I have every had the pleasure to meet and work with. Hyundai has an asset to their company! knowledgeable and caring salesperson I have every had the pleasure to meet and work with. Hyundai has an asset to their company! More
The car buying experience was exceptional! Chris Swancey is the BEST! He went above and beyond to make sure we were taken care of. We went in to buy new, but we found a perfect newer used car that really f is the BEST! He went above and beyond to make sure we were taken care of. We went in to buy new, but we found a perfect newer used car that really fit all of our needs. We love our 2018 Sante Fe sport, and we will be back to visit for our next vehicle purchase. More