Hyundai of El Paso

Very unsatisfactory The service has been the worst experience I’ve ever had with any dealership! I have been waiting on my car to be ready for almost 2 months now. I took The service has been the worst experience I’ve ever had with any dealership! I have been waiting on my car to be ready for almost 2 months now. I took my car in again over a week ago and have had no contact as to what the status is. Last time I’ll be purchasing from this dealership! More

Excellent service Kudos to Virgil, service manager and Shawn, customer specialist for their preserveran e in getting the issue with the road vibration on my G90 resolve Kudos to Virgil, service manager and Shawn, customer specialist for their preserveran e in getting the issue with the road vibration on my G90 resolved. More

Avoid this brand, this place and these people! Don’t ever think of buying a Hyundai or going to this place.With this price you can even buy a lot better Japanese or American cars. My car engine th Don’t ever think of buying a Hyundai or going to this place.With this price you can even buy a lot better Japanese or American cars. My car engine that was under warranty got replaced after 5 months! Yes 5 months! The car was unattended under sun exposure for 5 months. And interestingly the company representative said that it is quite normal to take 5 months to replace an engine on a Hyundai car.Even if they had sent the engine from South Korea with a boat it would have not taken this long. They also ripped me off as of about 400$ for some very minor paint that was scratched off the rear bumper as big as of 3 chickpea sizes which was already present on the bumper when i got the loaner car and I disregarded it because I never thought these people will ripp off customers out of even their loaner cars.They had threatened me indirectly through the case manager of Hyundai USA corporation that if I don’t pay that money and don’t return the other loaner car when the engine was replaced after 5 months , they would charge me other fees. Don’t buy Hyundai snd avoid tbese people!!! More

wonderful I had question and Fernie M answered them and was so very polite and professional, I would recommend this dealership to everyone. They are wonderful! I had question and Fernie M answered them and was so very polite and professional, I would recommend this dealership to everyone. They are wonderful! More

Helpful and amazing We had just moved here and we’re looking for a new car. Right when we were going to give our hopes up, we got contacts from Robert Lopez. He was so h We had just moved here and we’re looking for a new car. Right when we were going to give our hopes up, we got contacts from Robert Lopez. He was so helpful with us and a great guy and knew just how to help us. I was really happy because he worked with my husband and I where we could meet in the middle. He was super helpful answered all our questions and gave great recommendations. Also Thomas was super helpful and funny. He broke everything down to where we could understand and gave us our best options. When my husband and I walked in here, it felt so welcoming. We weren’t customers we were friends. And that was an awesome feeling. I recommend coming here with any type of credit. THEY WILL WORK WITH YOU. They are also very military friendly so to any soldiers. Thank you so much Hyundai of El Paso. More

Very awesome The moment we stopped and went into the dealership, Robert worked with us so well with us. He asked us questions and that helped us with getting our n The moment we stopped and went into the dealership, Robert worked with us so well with us. He asked us questions and that helped us with getting our new car. I highly recommend Robert, he will help you from the start and will answer any questions you have. He will find you the answer if he doesn’t know. (ask him to do the Michael Jackson Impression) Thomas also helped us a lot when it came to our pricing and payments. He is nice and very relaxed. He will crack some jokes and be serious at the same time. You will not regret working with these two men. More

TYRICE HEGWOOD - SUPER SALESMAN Purchased 2018 Sonata and also a 2018 Tucson on May 4, 2018 - all the staff was very professional, extremely courteous and they convinced me immediat Purchased 2018 Sonata and also a 2018 Tucson on May 4, 2018 - all the staff was very professional, extremely courteous and they convinced me immediately! More

Sam Clark was extremely professional and knowledgeable. He was so kind and nice. Sam’s work ethic was able to overcome technical difficulties and obstacles. was extremely professional and knowledgeable. He was so kind and nice. Sam’s work ethic was able to overcome technical difficulties and obstacles. More

DAVID BORJA IT IS THE WORST DEALERSHIP MANAGER ANYWHERE EVERY WAS FINE WITH THE DEALERSHIP UNTIL I TALKED TO THIS GUY ( DAVID BORJA), HE IS NOT READY TO BE IN CHARGE OF THE DEALER, IT IS A BAD MANAGER BUT W EVERY WAS FINE WITH THE DEALERSHIP UNTIL I TALKED TO THIS GUY ( DAVID BORJA), HE IS NOT READY TO BE IN CHARGE OF THE DEALER, IT IS A BAD MANAGER BUT WORST PERSON. ESTOY CONTENTO CON EL DEALER EXEPTO CON DAVID BORJA ESE TIPO NO SABE SER UN MANAGER Y ES UNA MALA PERSONA More

Recalls on my 2011 Hyundai Sonata Sam handed my needs with professional and courteous service. I enjoyed meeting him at Hyundai.i recommended him wholeheartedly to people in need of se Sam handed my needs with professional and courteous service. I enjoyed meeting him at Hyundai.i recommended him wholeheartedly to people in need of service. More