Hyundai of El Paso

Great Service Marco was very friendly and professional. He was attentive to detail and gave good recommendations on how to keep my car running well so that I do not Marco was very friendly and professional. He was attentive to detail and gave good recommendations on how to keep my car running well so that I do not have problems in the future. Very satisfied with the service and how efficient they were with time. Whenever you need any type of service on your vehicle and want it done with good quality and efficiency then ask for Marco. More

BEST DEALER AND CUSTOMER SERVICE!!! I WANT TO THANK HYUNDAI OF EL PASO FOR THE EXCELLENT CUSTOMER SERVICE. ALL THE STAFF WAS AMAZING ESPECIALLY BEN LESSER VERY PROFESSIONAL. GOT US A G I WANT TO THANK HYUNDAI OF EL PASO FOR THE EXCELLENT CUSTOMER SERVICE. ALL THE STAFF WAS AMAZING ESPECIALLY BEN LESSER VERY PROFESSIONAL. GOT US A GREAT DEAL. DONT WASTE YOUR TIME GO STRAIGHT HERE AND ASK FOR BEN HE IS AMAZING More

Price gouging Email I sent to Hyundai of El Paso: I just wanted to advise you that you all lost a valuable customer and I will never take my vehicles to you all a Email I sent to Hyundai of El Paso: I just wanted to advise you that you all lost a valuable customer and I will never take my vehicles to you all again. My wife took her 2018 Hyundai Elantra Sport for a new tire and was initially quoted $150.00. I thought that was high due to the fact that Discount Tire has the exact tire for $105.00. The convenience of your location to my home and being a regular customer I decided to give you all my business. HUGE mistake, the total jumped to $189.00 the day we decided to get the repair done. I should've just said NO and taken it elsewhere, but being loyal or stupid I had the work done at that price. When my wife picked up the car it miraculously jumped to $214.61. I hope you all are happy with the extra cash you all swindled from me because this will be the last cent you ever get from us. I purchased two vehicles (2018 Elantra/2015 Tucson) from you all and WAS planning on purchasing one this year for my 16 year old daughter. Also, I plan on leaving poor reviews on every website that I can find about your shady business practice. Response: Hi Eric, I recently received your online request and I was hoping you could answer a few questions designed to help me to better assist you. Serving our customers' needs is my highest priority, and I want to be sure that I have addressed your request appropriately. 1. Have you purchased from us before? 2. Will you be taking advantage of our finance options or paying cash? 3. Will you be trading in a vehicle? Please reply back at your earliest convenience. This pretty much sums it up why I will never do business with these people again!!!!!!!!!!!! More

Very unsatisfactory The service has been the worst experience I’ve ever had with any dealership! I have been waiting on my car to be ready for almost 2 months now. I took The service has been the worst experience I’ve ever had with any dealership! I have been waiting on my car to be ready for almost 2 months now. I took my car in again over a week ago and have had no contact as to what the status is. Last time I’ll be purchasing from this dealership! More

Excellent service Kudos to Virgil, service manager and Shawn, customer specialist for their preserveran e in getting the issue with the road vibration on my G90 resolve Kudos to Virgil, service manager and Shawn, customer specialist for their preserveran e in getting the issue with the road vibration on my G90 resolved. More

Avoid this brand, this place and these people! Don’t ever think of buying a Hyundai or going to this place.With this price you can even buy a lot better Japanese or American cars. My car engine th Don’t ever think of buying a Hyundai or going to this place.With this price you can even buy a lot better Japanese or American cars. My car engine that was under warranty got replaced after 5 months! Yes 5 months! The car was unattended under sun exposure for 5 months. And interestingly the company representative said that it is quite normal to take 5 months to replace an engine on a Hyundai car.Even if they had sent the engine from South Korea with a boat it would have not taken this long. They also ripped me off as of about 400$ for some very minor paint that was scratched off the rear bumper as big as of 3 chickpea sizes which was already present on the bumper when i got the loaner car and I disregarded it because I never thought these people will ripp off customers out of even their loaner cars.They had threatened me indirectly through the case manager of Hyundai USA corporation that if I don’t pay that money and don’t return the other loaner car when the engine was replaced after 5 months , they would charge me other fees. Don’t buy Hyundai snd avoid tbese people!!! More

wonderful I had question and Fernie M answered them and was so very polite and professional, I would recommend this dealership to everyone. They are wonderful! I had question and Fernie M answered them and was so very polite and professional, I would recommend this dealership to everyone. They are wonderful! More

Helpful and amazing We had just moved here and we’re looking for a new car. Right when we were going to give our hopes up, we got contacts from Robert Lopez. He was so h We had just moved here and we’re looking for a new car. Right when we were going to give our hopes up, we got contacts from Robert Lopez. He was so helpful with us and a great guy and knew just how to help us. I was really happy because he worked with my husband and I where we could meet in the middle. He was super helpful answered all our questions and gave great recommendations. Also Thomas was super helpful and funny. He broke everything down to where we could understand and gave us our best options. When my husband and I walked in here, it felt so welcoming. We weren’t customers we were friends. And that was an awesome feeling. I recommend coming here with any type of credit. THEY WILL WORK WITH YOU. They are also very military friendly so to any soldiers. Thank you so much Hyundai of El Paso. More

Very awesome The moment we stopped and went into the dealership, Robert worked with us so well with us. He asked us questions and that helped us with getting our n The moment we stopped and went into the dealership, Robert worked with us so well with us. He asked us questions and that helped us with getting our new car. I highly recommend Robert, he will help you from the start and will answer any questions you have. He will find you the answer if he doesn’t know. (ask him to do the Michael Jackson Impression) Thomas also helped us a lot when it came to our pricing and payments. He is nice and very relaxed. He will crack some jokes and be serious at the same time. You will not regret working with these two men. More

TYRICE HEGWOOD - SUPER SALESMAN Purchased 2018 Sonata and also a 2018 Tucson on May 4, 2018 - all the staff was very professional, extremely courteous and they convinced me immediat Purchased 2018 Sonata and also a 2018 Tucson on May 4, 2018 - all the staff was very professional, extremely courteous and they convinced me immediately! More