Hyundai of Fort Myers

Darren was very helpful and kind, This was my first time here I will be done business with you again. here I will be done business with you again. More

Very good Traded my car. Great service. Made me feel like part of he family. Great service. Made me feel like part of he family. More

Dealership provides excellent service from start to finish. I am impressed with the attempt to keep me continually informed about status of service to my vehicle. finish. I am impressed with the attempt to keep me continually informed about status of service to my vehicle. More

Very professional team. Process took longer than necessary. Friendly staff was very attentive to my needs. Process took longer than necessary. Friendly staff was very attentive to my needs. More

Very easy to work with Very easy to work with and we were happy with the outcome happy with the outcome More

I truly enjoyed my experience from buying this vehicle to present, I am just disappointed in the lack of communication between the financial office (where we signed everything after deciding on our purchase) present, I am just disappointed in the lack of communication between the financial office (where we signed everything after deciding on our purchase) and the service department. There is definitely a lack there. The reason I bought my car was because our salesperson, Sandra was amazing. Not pushy, she gave us space and time to think about things, and also worked very hard to get us the best trade in deal. I “thought” I got the same service when we had to sign our papers but it turned out I was just pushed into buying a supposed “5 year, bumper to bumper, everything included” warranty. Sounds too good to be true I guess, but I believe what the man told me and that is why I decided to pay a good bit extra because it was a great deal. However, no one in service seems to have ever heard of such a deal, and the small bit of information I get is that for some scratches I have on my car, I need to take it elsewhere to get it handled. But then, I go elsewhere, and they tell me I need to go back to the dealership. So here I am, paying a lot extra for this too good to be true warranty, and I keep on getting passed over. I love my vehicle but I feel like I was sold a pipe dream when I signed those papers. I just wish I could remember the name of the man who did this but I believe it was Michael. More

From the moment I got there, there was no one to direct me where to park. I had to call the receptionist inside before somebody came out to meet me at the vehicle. Before I could even get out of my car, th me where to park. I had to call the receptionist inside before somebody came out to meet me at the vehicle. Before I could even get out of my car, the attendant was trying to upsell me on a tire, alignment and tires without looking at my mileage on my vehicle, which only had 12,000 miles. I had to wait two hours for an oil change when I had an appointment. While I was waiting in the waiting room, the bathroom door on the men’s side kept slamming and sounding like a gunshot going off. I was subjected to hearing employees use the F word four times in a conversation coming from an office at the end of the hall without an effort to close the door. Several customers were looking at the representatives as they used this foul language. I also noticed employees were taking all the snacks out of the lounge, so there was nothing left for the customers who were waiting. I also overheard for other customers being up sold on a AC refresh and cabin filter who were there only for an oil change. When my car was ready , you guessed it they tried to upsell me on a AC refresh in cabin filter. Needless to say, I will no longer bring my business to this convenient dealership, but will now drive 30 minutes out of my way to go to a dealership that will treat their customers with the appreciation they deserve . More

Second time coming to Hyundai, ive been helped with every detail and walked out with the perfect vehicle for the right price. detail and walked out with the perfect vehicle for the right price. More

Ebron was great and I would refer to my friends. Great attitude and patient than you Great attitude and patient than you More

Ebron was great and efficient will return and this young man was well dressed should be a manager with his attitude :) man was well dressed should be a manager with his attitude :) More