Hyundai of Fort Myers

Getting thru to talk to a live person sucks. No one answers the phone and that is very frustrating when you need to speak to someone. That isn’t good customer service! No one answers the phone and that is very frustrating when you need to speak to someone. That isn’t good customer service! More

The dealership provided excellent customer service, making the oil change experience enjoyable and stress-free. making the oil change experience enjoyable and stress-free. More

We have some trouble to make the deal but, we did it! So we are very happy with the new car So we are very happy with the new car More

Day after the hurricane, even though they were short staffed, they were able to fixed my tire. That's why I purchased 2 cars from them last year. staffed, they were able to fixed my tire. That's why I purchased 2 cars from them last year. More

Sales Rafael and sales manager Rex were personable and friendly as we discussed the car,its options, and purchase price. I felt completely comfortable without any pressure or urgency. Rafael answered al friendly as we discussed the car,its options, and purchase price. I felt completely comfortable without any pressure or urgency. Rafael answered all my questions to my satisfaction as I assessed the car and whether it would suit me and my wife. I have skipped buying my last 2 cars from this location because of problems with the service department. Hopefully my decision to try again won’t backfire on me. More

Made appointment for a couple of recalls, took the day off work and left car for them to fix. They called later in day to inform me they did not have the parts. They Said they would order them and I would off work and left car for them to fix. They called later in day to inform me they did not have the parts. They Said they would order them and I would have to reschedule to fix. I was suppose to receive a email on when to expect arrival did not receive an email. Called and left message about email I did not receive but no answer. Then tried to send email but Still no response. Still waiting for response from call from over a week ago. Very disappointed in whole situation. More

Quality of the work was not as expected. I did set the appointment for a simple oil change for my daughter’s car then a few days after I start to notice oil stains in my driveway. Finally ov I did set the appointment for a simple oil change for my daughter’s car then a few days after I start to notice oil stains in my driveway. Finally over the weekend I was able to get under the car and found out the technician double stack the oil filter gasket. This vehicle has a brand new engine installed by the dealership and this was the first service done on it. Took me less than a minute to realize the mistake but late enough to have lots of oil stains in my driveway and all the bottom of the engine and transmission wet with oil. Totally unacceptable. A technician should check his job every time. More

The Hyundai sales and service department have been wonderful Assisting us with all of our needs. They are prompt, friendly, and knowledgeable. Leo and Raphael have been Especially diligent and profess wonderful Assisting us with all of our needs. They are prompt, friendly, and knowledgeable. Leo and Raphael have been Especially diligent and professional. They have answered questions promptly and found solutions to our problems. More

Bought 3 cars there. Get my oil change and other maintenance there also.The dealership redesign the waiting area. During the summer the waiting room with the TV can get w Get my oil change and other maintenance there also.The dealership redesign the waiting area. During the summer the waiting room with the TV can get warm due to the windows don't have tint, or blinds. There's coffee and snacks, and the other building also had a waiting area with coffee and snacks. Over all, I'm satisfied with my purchases at this dealership. More

Excellent service, professional and immediate service . I had an appointment, was able to take me sooner, very cordial service technician. I had an appointment, was able to take me sooner, very cordial service technician. More