Hyundai of Fort Myers

Took forever for just an oil change and tire rotation. Clearly you book multiple people at once or within too short timeframes. Corporate greed should not win against customer experience and satisfaction. Clearly you book multiple people at once or within too short timeframes. Corporate greed should not win against customer experience and satisfaction. Next time, I’ll go to a local shop and not the dealer. Plus you have this service tracker that doesn’t work. Was even confirmed by one of your team members that it doesn’t work. And forget about texting them and getting a response. Had to go hunt someone down. The waiting room was fine, internet sufficient for me to work while I waited. It all seemed clean. Overall experience for what I was there for- 2 stars. More

Your application provided to track the progress on my car, failed. The app never showed any movement from the time I checked in. Also, no update from Leo, letting us know what is going with the car. car, failed. The app never showed any movement from the time I checked in. Also, no update from Leo, letting us know what is going with the car. Leonel Osorio, was our representative. I called around 2:00 and left 2 messages for a status on my car. no return call. My husband called around 3:00 and finally spoke with Leo. Leo then advised him we would have to return to have the vaporizer installed. My husband (Charles) advised Leo, we live in Labelle and cannot run back and forth. At that time Leo, advised Charles he could have the car done by 5:30 same day. Leo, called me at 4:30 to pick up my car, which was miraculously done. The inside of the windshield was greasy from head marks, at least to the best of my knowledge hair or skin will cause such grease marks. It is with much disappointment to send such a review. Regards, Loretta Jobes More

Thank you to Hyundai Service and my advisor Robinson. Much appreciated and I will be back. Much appreciated and I will be back. More

I was very happy with Sandra. I was told ahead of time to ask for her . She had the car ready for me and was surprised and glad to take the test drive alone nice touch. Will reco I was told ahead of time to ask for her . She had the car ready for me and was surprised and glad to take the test drive alone nice touch. Will recommend to all my friends and family. Thanks More

I left the dealership feeling very confident and comfortable in my car after the service and maintenance conducted in my car. comfortable in my car after the service and maintenance conducted in my car. More

Everyone is very friendly and welcoming. It’s a happy atmosphere and the employees are very professional. It’s a happy atmosphere and the employees are very professional. More

Loved every part of my car buying experience here! Everyone was very kind. We worked with two different sales agents (Elijah and Michael) and both went above and beyond to make sure we were taken care Everyone was very kind. We worked with two different sales agents (Elijah and Michael) and both went above and beyond to make sure we were taken care of throughout the process. Would definitely recommend this dealership to others in the future! More

Great service the only one improvement would be, while your making appointment you are asked what the problem is. The service advisor should give you approximate time the repair should take in my case it your making appointment you are asked what the problem is. The service advisor should give you approximate time the repair should take in my case it was 5 hrs. That way you would have someone come with you to take you home. More

We received exceptionally Great service and customer communications. Plan to come back To this dealer when we need a new car communications. Plan to come back To this dealer when we need a new car More

They were ready for my car at the appointed time. All the work I requested was done on a reasonable time frame. And Jeff took the time to explain why my aging battery was causing my stop/go technolog All the work I requested was done on a reasonable time frame. And Jeff took the time to explain why my aging battery was causing my stop/go technology to stop functioning. I need a new battery!! More