Hyundai of Fort Myers

Professional, helpful and respectful of our interests. We did not complete the purchase but for reasons not related to the car or the dealership We did not complete the purchase but for reasons not related to the car or the dealership More

Hyundai made me an appointment to fix my there only to get there and tell me they have to order the part. What was the point of the appointment? get there and tell me they have to order the part. What was the point of the appointment? More

Took my car in for because the brake warning light was on. My appointment was for 10:30. I finally got with a service advisor a little after 11:00. Obviously appointments mean nothing. At 2:35 I was notif on. My appointment was for 10:30. I finally got with a service advisor a little after 11:00. Obviously appointments mean nothing. At 2:35 I was notified my car 2as ready. When I got in it to leave I noticed the brake warning light was still on. This is the reason I brought the car in! I do not understand why the mechanic that parked the car didn't notice the light still being on. That is unacceptable in my opinion. I went back in to inform my service advisor that the warning light was still on. Back to the waiting room I went. Finally at around 4:00 my service advisor told me I had a bad parking sensor and it would be 544.00 dollars to replace it. I ask him if he had the part. He said yes. I told him to replace it. Why the brake light would be on for a parking sensor is beyond me. But that is what they told me. Finally at 5:05 my service advisor came up to me and asked me to go with him. He took me to the service manager who informed me that they did have the part. But it had already been promised to someone else. And they would need to order my part. It would take 5 days to get here. And I would have to prepay for the part. After paying the 544.00 dollars I noticed the part only cost 38.00 dollars. The rest was for taxes and labor. So after spending over 7 hours at this service department I left still having the same problem I went in with. I will never buy another Hyundai from this dealership. And I still have to go back when the part comes in! More

Thank you for a fabulous experience from the very beginning! We're so pleased with all the Staff at HFM who helped us in the process of purchasing our new Tucson. The professionalism and knowledge beginning! We're so pleased with all the Staff at HFM who helped us in the process of purchasing our new Tucson. The professionalism and knowledge of each of these individuals is extraordinary. This is no doubt The BEST dealership in SWFL, which we will gladly shout about! Special praises go out to ELI, our Sales Agent, for an amazing job! We knew from the start of our month-long plus vehicle search that this is who and where we'd return. Thank you again and be blessed! More

Service was completed to my satisfaction. We just wish it could have been completed in 1 trip. We just wish it could have been completed in 1 trip. More

Friendly and informative easy apply Quickly executed sales neighborhood close by to my home thank you sales neighborhood close by to my home thank you More

Very friendly and respectful, tell you exactly what will be done and inform you of any other issues. be done and inform you of any other issues. More

Norman was very friendly, and helped me, with all my needs. The sakes manager, was very polite, and helped to get me in and out quickly, the financial Christopher was very good as well needs. The sakes manager, was very polite, and helped to get me in and out quickly, the financial Christopher was very good as well More

Eli is an exceptional salesperson who goes above and beyond to ensure you get the best deal possible. If you're looking for top-notch service and unbeatable deals, ask for Eli! beyond to ensure you get the best deal possible. If you're looking for top-notch service and unbeatable deals, ask for Eli! More

The service was ok. There were no issues it is a new vehicle. No problem There were no issues it is a new vehicle. No problem More