Hyundai of Fort Myers

The workers weren’t really super caring and kinda smart with their responses to my questions. My car was having a huge issue of shutting down in the middle of driving and although they ran test, didn’t see with their responses to my questions. My car was having a huge issue of shutting down in the middle of driving and although they ran test, didn’t seem to really care it was happening. This issue started happening right after my oil change with them. My advisor for both these trips was named Leonel. Both times I worked with him, I didn’t really care for him and especially this last time, he was being real smart with his responses and help. Felt they could’ve payed more attention to the issue of my car, considering it is shutting down while I’m driving. They blamed the issue of my car on a decal around my start button when I explained to them, I just put it on a week before and the issues occurred before. I love Hyundai and love my 2024 Kona and Sandra who helped Sell me the car was amazing but I have had a lot of problems with the workers at Hyundai Fort Myers. I have talked to managers from both the service and finance department. This last issue with them was with the service department. This last appointment with them has pushed me to no longer want to purchase from them again. More

Arrived on time. Mr Osorio was the service rep. It took us immediately and informed us that will take approx .1.5 hrs. Also informed us that there is a recall on the Mr Osorio was the service rep. It took us immediately and informed us that will take approx .1.5 hrs. Also informed us that there is a recall on the vehicle and that will take 3-4 hrs. I mentioned that I will make an appointment for that at a later day. Excellent service and very professional. More

We have purchased multiple cars from this dealership and always come back. Our salesman this time was great and took his time with test drives and giving us multiple options. always come back. Our salesman this time was great and took his time with test drives and giving us multiple options. More

Had a service appointment for 1 pm for a simple oil change and tire rotation. Sat in line to even have a tech to check me in for 20 minutes. Then 2 hours later told I was being charged for oil and tir change and tire rotation. Sat in line to even have a tech to check me in for 20 minutes. Then 2 hours later told I was being charged for oil and tire rotation. I was told when I called for appointment that this was complimentary but was charged for the service and I was misinformed! Same service department same techs!! Oh well. I will say they were nice about telling me I was misinformed and I owed more!! More

Nice service car very thing good car running good for service Hyundai they solve problem about ac & brake service Hyundai they solve problem about ac & brake More

Very attentive staff that wasn’t too pushy. Had the manager come over to introduce himself and the say thanks for stopping in - very nice personal touch! Had the manager come over to introduce himself and the say thanks for stopping in - very nice personal touch! More

Service advisors are helpful and very clear in explaining any questions needed about you're car any questions needed about you're car More

I specifically asked the cost for the initial service and was told $195. They charged $233. The extra shop fees are standard for everyone and he never mentioned them. was told $195. They charged $233. The extra shop fees are standard for everyone and he never mentioned them. More

Andrew Ringwood is one of the best service agents I dealt with at Hyundai of Fort Myers with at Hyundai of Fort Myers More

Great service. On time. Clean waiting area. Kept me up to date during service. Very friendly. On time. Clean waiting area. Kept me up to date during service. Very friendly. More