Hyundai of Fort Myers

The service was fine, however service reception was bad… I waited for 20 minutes before anyone even acknowledged that I was there, then when Leonard did decide to come out, he bordering on rude, seemly it I waited for 20 minutes before anyone even acknowledged that I was there, then when Leonard did decide to come out, he bordering on rude, seemly it was an inconvenience that I had showed up for my service appointment. I asked why I was left there for 20 minutes… no apology just “we’re busy”. I stepped across the street to get some lunch and then got an email telling me my appointment had been cancelled. I called the Hyundai Service desk and told that if my car was already in the shop to ignore this. Kind of sloppy management. I have to take a car buying decision in a few months… these experiences will be factored into my decision. More

Excellent service. They are prompt and courteous. I trust them completely with my car. Always professional! They are prompt and courteous. I trust them completely with my car. Always professional! More

Very unhappy with service nobody listened to me when I told them there was a problem with the car told them there was a problem with the car More

They try to charge you for things you don't need. Also, they add a percentage to the bill if you use a credit card but tell you until it's time to pay the bill. I had questions about the 'text' I rec Also, they add a percentage to the bill if you use a credit card but tell you until it's time to pay the bill. I had questions about the 'text' I received about the 13 additional charges I received. I went into the office where there were 7-8 people at the desk and no one asked to help me. I finally went to the guy leaning against the wall and asked him to help me. I started buying cars and using the service center in at O'Brien in 1994. After my last experience, I will never be back. More

Jonathan Bickle was excelent very helpful he was not there when i first bought the vehicle i paid them with a check and after the cashed it at my bank and receive d their money then they gave me a hard there when i first bought the vehicle i paid them with a check and after the cashed it at my bank and receive d their money then they gave me a hard time about my check and was supposed to have my truck detailed and never got done when i purchased it they did not put a temp tag on it i had to drive home to labelle with no tag i am not happy with their finance dept More

15 words can we start off with any meeny miny and Moe just kidding but! Yeah everybody was on the money they know what they were doing from the sales guy Carlos to the sales manager Aiden I think his nam just kidding but! Yeah everybody was on the money they know what they were doing from the sales guy Carlos to the sales manager Aiden I think his name is Aiden I don't think I spelled it right but even the two financial guys very polite when everything was ready set into play they called me immediately ! A thumbs up don't arm all the gas pedal or the brake pedal! It's not really a good idea is your feet slide off More

Personnel and service met with my expectations. Received friendly service in a timely manner. Clean and relaxing environment. Received friendly service in a timely manner. Clean and relaxing environment. More

Megan was great. Her communication and commitment to detail were a breath of fresh air. She put a personalized touch on videos of the choice of cars, and it made me f Her communication and commitment to detail were a breath of fresh air. She put a personalized touch on videos of the choice of cars, and it made me feel confident in my purchase. More

Very friendly, make u feel comfortable, no hidden fees when u purchase and very helpful after the sale when u purchase and very helpful after the sale More

I was happy with overall experience from my salesman to my finance manager. Thank you my finance manager. Thank you More