Hyundai of Fort Myers

Waste of time Bought a brand new vehicle and already had issues. They "repaired" twice and both times failed shortly after. Third time I tried making an appointment Bought a brand new vehicle and already had issues. They "repaired" twice and both times failed shortly after. Third time I tried making an appointment online, on the phone, and in person. Took 2 months to get my registration, business manager didn't return calls, No positives dealing with this dealership whatsoever. Don't waste your time. More

Our new car We were treated just like family by everyone..This was our third Hyundai .We visited several other dealerships and found O'Brien was the best to work We were treated just like family by everyone..This was our third Hyundai .We visited several other dealerships and found O'Brien was the best to work with. More

Best Oil Change and now a new car! I am continuously impressed with Jose Delgado in your Service Department. When I was there for an oil change on my 2010 Santa Fe, the coffee machine I am continuously impressed with Jose Delgado in your Service Department. When I was there for an oil change on my 2010 Santa Fe, the coffee machine was not working. So Jose politely suggested that I walk with him across the driveway and into the new car sales area to have my morning Starbucks coffee there. He also mentioned that I could look at the new cars while I was waiting. Well, then Shawn Greene stepped forward to offer his services as sales associate as I was looking at the new Santa Fe model. As we talked, Shawn suggested we look at and then test drive the 2015 Santa Fe Sport. I loved it so much that the next day my husband and I bought my new red Sport from Shawn. We will most certainly continue to service the new car with your dealership. Keep up the good work, O'Brien Hyundai staff :-) More

"Operating consistently with high standards" I had been having trouble with my brake lights. They would remain on after the car was turned off. After pumping the brake pedal several times, they w I had been having trouble with my brake lights. They would remain on after the car was turned off. After pumping the brake pedal several times, they would then turn off. I called for an appointment, and I was able to be scheduled the next day. I arrived at 8:30 am and was at first taken care of by a person in the service department and did not get his name. I was later updated on my car's condition and was informed that a brake pedal switch had broken and was replaced. Fortunately , for me, this was still covered under my warranty.The person that took over was Ryan Holley. He was excellent in informing me of my car's prognosis and was very professional and helpful. This is the " norm" for this dealership, expertise as well as all the staff being very helpful and informative. As I indicated earlier, I arrived at 8:30am and was leaving the dealership at 9:20am. More

Great customer service Nick Valle is the best he made the experience very pleasant and I would definitely recommend to all my friends if they need a be car or need service Nick Valle is the best he made the experience very pleasant and I would definitely recommend to all my friends if they need a be car or need service More

Excellent as ever floridalass: The work was excellent as always! Staff are polite and friendly,knowledgeable and efficient! Can't ask for better! I total love Hyundai's floridalass: The work was excellent as always! Staff are polite and friendly,knowledgeable and efficient! Can't ask for better! I total love Hyundai's service department ! More

Hyundai Sonata experience at O'Brien The sales team at O'Brien were sincere and not the typical pushy sales staff. I appreciated that Thomas Perez was very professional during our proces The sales team at O'Brien were sincere and not the typical pushy sales staff. I appreciated that Thomas Perez was very professional during our process and did not waste our time. He is always available when we have questions or concerns. Thomas and the O'Brien team are what sold me on the car. I was not interested in the Sonata when I began my purchase. Their attention to details and family atmosphere were a welcoming experience. More

A Great place to buy a Sonata We just purchased the 2015 Sport Sonata. This dealership is very clean and everyone is nice. This is our third car from this dealership because of J We just purchased the 2015 Sport Sonata. This dealership is very clean and everyone is nice. This is our third car from this dealership because of Jeremy Lynch. Jeremy is knowledgeable and he knows how to listen to his customers. We let Jeremy know what we want & he finds the car for us with the right options and the price we want to pay. He follows up on anything that he said he would. Can't get better then that! The entire sales, finance, and delivery group seemed quite efficient working like a team. Thank you. More

great service Every time I go there the service is fast and thorough and everyone is friendly and courteous. . I have recommended O'Brien and Hyundai to lots of pe Every time I go there the service is fast and thorough and everyone is friendly and courteous. . I have recommended O'Brien and Hyundai to lots of people. More

great service Great service clean environment service reps always friendly love the coffee love the free carwash love my Hyundai car and next car I purchase Great service clean environment service reps always friendly love the coffee love the free carwash love my Hyundai car and next car I purchase will be a Hyundai More