Hyundai of Fort Myers

Awesome Lease a new sonata from Obrien. Carlos Ramirez made everything a smooth process and I would definitely come back to lease another one from him. Lease a new sonata from Obrien. Carlos Ramirez made everything a smooth process and I would definitely come back to lease another one from him. More

Was Annoyed, better now! Took vehicle in for "Check Engine" service for the Second Time...Same Issue! OBD was Reset...Again. Was advised the issue was resolved by opening t Took vehicle in for "Check Engine" service for the Second Time...Same Issue! OBD was Reset...Again. Was advised the issue was resolved by opening the gas cap & reseuring...NOT!...Check Engine Light is BACK ON!!! Same issue persists...Confirmed by an outside mechanic - getting same OBD Code...P0456 Took the vehicle in for the third time. Gas cap as replaced. Issue seems to be resolved...we'll see. More

Wonderful Giacomo made it a very nice experience he was quick and very helpful I would recommend him to friends I would come back to him again Giacomo made it a very nice experience he was quick and very helpful I would recommend him to friends I would come back to him again More

Wonderful experience We recently returned our lease and got a new Tucson at O’Brien Hyundai. It was a very smooth experience as Carlos and Adan brought invaluable attentio We recently returned our lease and got a new Tucson at O’Brien Hyundai. It was a very smooth experience as Carlos and Adan brought invaluable attention to detail and a very high level of customer service to assist us. They worked with us to find the right car for our needs. This is the third Hyundai we have secured from this dealership and we will continue to return here due to all the positives we have found here. More

Best experience Rodrigo is by far the most knowledgeable, articulate, motivated, well organized & personable sales person we have ever had the pleasure of dealing wit Rodrigo is by far the most knowledgeable, articulate, motivated, well organized & personable sales person we have ever had the pleasure of dealing with in our 30+ yrs. as car owners. We brought our 2014 Subaru Forester in for service & thought we would look at some newer models. We left with a 2019 Forester that we absolutely love & the process was painless. Unlike most places, the hospitality doesn't end right after the sale. Rodrigo has made certain he is still available to answer any questions we may have about our vehicle & still exhibit's a helpful, caring nature when I stop by the dealership. We would recommend Rodrigo & O'brien Subaru to anyone looking for a great car buying experience, quality service & product! *Thank you Rodrigo Guerra & O'brien Subaru* More

Courteous and professional treatment I recently visited this dealership because my dashboard light was alerting me that tires were low on air. They found that I had a nail in one tire and I recently visited this dealership because my dashboard light was alerting me that tires were low on air. They found that I had a nail in one tire and they quickly patched it at no cost to me. Then I visited them days later to get my windshield washer blades replaced. They quickly replaced them for me and used my $30 off any service coupon leaving me a balance of $8.24 to pay. I really appreciate their being considerate of a single older woman on a fixed income. More

willingness to do what is possible to get you in the car you Adan and Juan went out of their way to provide the highest level of customer service and working with me to get as close to the price I wanted to pay Adan and Juan went out of their way to provide the highest level of customer service and working with me to get as close to the price I wanted to pay as possible. O'brien lost my business to a competitor that came in at a better price 3 years ago when I was shopping for a car, but this time they really did everything they could (or at least made me feel that way) to make me an offer I couldn't refuse. I shopped other dealerships, but in the end Adan and team beat their price, and was able to get me into the trim level I wanted. My bluelink wasn't registered when I drove off the lot, and after being told by bluelink customer service that the dealer needed to register the vehicle under my name, I called the dealership and they transferred me to Juan's cell phone. In speaking to him, I realized he had already gone home for the day and told him that we could definitely wait until the next day, but Juan went out of his way to make sure I was set up that same night. I am a stickler for customer service, and it is the #1 reason why I do or don't return to a business. I would recommend the tag team of Adan and Juan to anyone looking to purchase a Hyundai (btw, Hyundai has come a loooooooooooooooooooooong way in their quality and design). More

Salesman Gave Exceptional Customer Service After our car was totaled in an accident, we researched cars and dealerships who were offering best deals on cars within our price range. We selected After our car was totaled in an accident, we researched cars and dealerships who were offering best deals on cars within our price range. We selected 3 different models, two Hyundais and one Mazda. Since I was injured and unable to drive, my husband made an appointment at O'Brien's with Justin Taylor, who brought all three cars out for him to drive. I went along as a passenger to see which one I liked the best, because it would ultimately be my car. Justin made himself available whenever we could meet with him. Several days later after another hospital stay, we contacted him for an appointment so I could drive all three vehicles. He had them sitting right next to each other to see, and I was able to drive all of them. We learned that it was Justin's day off, but he came in just for us. We didn't have to haggle over price. Justin knew what our budget was, and he was able to get the finance manager to give us the best price to allow us to go home with the Mazda that very day. It was a great car-buying experience, and Justin made it all seamless and enjoyable. More

Perfect Purchase I worked with William Karrels and Cameron Payne. They were both as close to perfect as they could have been. My purchase was seamless. William was I worked with William Karrels and Cameron Payne. They were both as close to perfect as they could have been. My purchase was seamless. William was extremely knowledgeable, patient and moved very quickly with me as I was short on time. Buy O'Brien!! More

Very disappointed I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait inside at service desk before some one even acknowledged I was standing there. No one was friendly or greeted me with a smile outside or inside. When I was called as to why I brought the vehicle in, I was treated rudely & curtly. They did however fix the issues. The actual service to my vehicle was not the problem, it was the staff. I will not be returning. More