Hyundai of Fort Myers

Excellent Car Buying Experience I began my search online. Two people responded. First a woman who said she would have to ask her supervisor about some questions I asked and said sh I began my search online. Two people responded. First a woman who said she would have to ask her supervisor about some questions I asked and said she would got back with me. She did not, but the head of the online sales department, Nick, responded and asked if I had heard from her. I told him I had not and asked him the questions. In both cases several days went by before anyone got back with me. I almost did not follow up because I got the sense that they were not very responsive, informative or interested in a sale. I thought they just wanted to get me to the dealership. I eventually did come in and from that point on all the people I met with were very good. They were responsive, took the time to understand my particular circumstances and my financial issues. I was glad they understood and accepted my parameters and did not try to sell me a car that cost more than I wanted to spend. No high pressure sales! There was a senior sales person, Rex Moonshower and a junior sales person, Carlos Ramirez . They were both excellent and they worked together very well. The junior sales person was the one who interacted with me the most. He was perfect: professional, knowledgeable, listened and understand my issues and concerns, asked clarifying questions to make sure he was clear about my needs, was patient and willing to work with me to my satisfaction. I think he is an strong asset to your sales force. Often people that young do not work well with older folks, but I sensed no barriers or biases from him. The financial person, whose name I think was Sean (but I;m not sure), was also very professional. He was assertive and informed me of all service plans, etc, but he was not pushy about it. The part that I liked the best was that it did not take all day. I was able to make my purchase and be out of the store withing several hours. The length of time it takes to by a car is what makes me put off buying a car. I do my research in advance and I am almost certain what I want when I get there and I strongly dislike sitting around for whatever is happening during those long waits. I especially hate the negotiating when the sales person says they have to go ask their supervisor and then I want for 30 minutes or more. During this purchase there was only one such period before we negotiated an acceptable price. There was no haggling, which is excellent. I bought a Hyundai because I like the brand. I bought from O'Brien because I like their service center and the professionalism of the staff. I give it a 5 out of 5 stars. More

excellent We didn't fill pressured, they made sure we were happy before we drove away, The salesman was very nice and would highly recommend him. very happy wit We didn't fill pressured, they made sure we were happy before we drove away, The salesman was very nice and would highly recommend him. very happy with my car More

Buying a new WRX Excellent service from a well informed and genuine salesman. The entire process was very efficient and every step was simple and enjoyable. JT was a v Excellent service from a well informed and genuine salesman. The entire process was very efficient and every step was simple and enjoyable. JT was a very well informed and honest guy. More

Dave was Amazing! Best car buying experience, very thorough, quick and helpful through the whole process. The whole team was amazing, expecially Dave! He understood all Best car buying experience, very thorough, quick and helpful through the whole process. The whole team was amazing, expecially Dave! He understood all my needs and found me my perfect car. More

Great Deal Eli and his finance guy who I do not remember his name did a great job in allowing me to trade in my vehicle and worked hard on financing that I could Eli and his finance guy who I do not remember his name did a great job in allowing me to trade in my vehicle and worked hard on financing that I could afford so I could leave with a brand new car. More

My experience Everything went well with Eric. Will go back to my next cars. Will definitely recommend this store to anyone who needs a vehicle of my friends or some Everything went well with Eric. Will go back to my next cars. Will definitely recommend this store to anyone who needs a vehicle of my friends or something thanks Eric. More

Great Job We were very satisfied. Al was very caring and wonderful to our son who would be the driver. We would highly recommend Al to anyone buying to buy a ca We were very satisfied. Al was very caring and wonderful to our son who would be the driver. We would highly recommend Al to anyone buying to buy a car. More

Great Car Buying Expierence The first time I bought a car in FL it was a nightmare. The staff at O'Brien make buying a car an easy and pleasant experience . I highly recommend t The first time I bought a car in FL it was a nightmare. The staff at O'Brien make buying a car an easy and pleasant experience . I highly recommend them. More

Fast, fair, and friendly I contacted the dealership regarding a particular car through the internet . The internet response was quick and the price attractive. Later that da I contacted the dealership regarding a particular car through the internet . The internet response was quick and the price attractive. Later that day we went to look at the car and with the help of JT and his extensive knowledge of the car and its accessories, we purchased it. He honored the internet discount and the manager gave us a fair trade number. Paper work was quick, car was cleaned, and out the driveway we went. Happy new owners. More

Great experience I was referred to Adan by my uncle whom has purchased 5 cars from Adan. He is honest fun and respectful slot eh great qualities of a great sales pers I was referred to Adan by my uncle whom has purchased 5 cars from Adan. He is honest fun and respectful slot eh great qualities of a great sales person. Thank you obrien and I look forward to doing business again. More