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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
984 Reviews

984 Reviews of Hyundai of Ft. Myers - Service Center

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May 10, 2024

Brought my Sonata in for regular service. Vehicle inspection revealed two tires with worn tread, one with a bulge in the sidewall. Also found that the front brake pads were worn low. So, I go More

by philip.gravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Hyundai of Fort Myers responded

Thank you, Philip, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jason Curie General Manager Hyundai of Fort Myers

May 09, 2024

Awesome experience. My Tech guy was on point with everything about my car. What I needed and didn’t need. The guy that helped me is Leonel Osiris. More

by pmcgee615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osprio
May 09, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

May 09, 2024

Service Department was great and Jonathon kept me in the loop on my vehicle being serviced. More

by nalyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
May 09, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

May 08, 2024

Leo was an excellent help and was able to help me to the maximum. I appreciate the time and his efforts to accomplish my car needs. More

by analara93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
May 08, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that Leo had the opportunity to work with you and thrilled that you found your experience with us here at Hyundai of Fort Myers to be positive. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

May 08, 2024

I’m very grateful of the service provided by Leonel Osorio which it’s excellent , as well the rest of the employees are very polite. More

by ACHERENEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio, Service Advisor
May 09, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

May 07, 2024

I was not happy at all. I arrived for my appointment and was told to wait in the waiting room and they would let me know when my car was ready. After and hour or more I was More

by JAMG1980
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy Mikail
May 10, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 07, 2024

It was clean and new but a long wait for basic service to be done. More

by Linchat143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 07, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

May 07, 2024

Having had a terrible experience at another local dealer, Hyundai of Fort Myers’ staff was not pushy, detailed-oriented, and genuinely cared about the customer first rather than anything monetary. More

by jessicah7579
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Hyundai of Fort Myers responded

Jessica, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

May 06, 2024

Leonel Osorio was excellent as far as explaining the problem with my car and how Hyundai was going to solve the problem. He was very courteous and knowledgeable. More

by LSN_HARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio (service)
May 06, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Leonel was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

May 06, 2024

Our representative ,Edwin,is so helpful and friendly and makes us feel so comfortable. We are very pleased with our cars. More

by SHUTTERS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Bonsignore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for Edwin and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

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