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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,814 Reviews

2,814 Reviews of Hyundai of Ft. Myers - Service Center

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June 09, 2024

Amazing, friendly. .and very professional.andvi love the vibe at the dealership,lots of energy. More

by sxyred34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mckellop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Curie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cossairt, Eddie Braddock
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

June 08, 2024

Always a long wait to get car. Expensive each time. Wasn’t fixed upon pickup More

by SMILAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou in service 1 star
Jun 12, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 08, 2024

It was very well organized and John gave great service and the waiting time was acceptable. More

by ridewithmanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 09, 2024 -

Hyundai of Fort Myers responded

We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

June 08, 2024

Was notified the part for my 2019 Hyundai was in. I’ve been calling for the last 3 days to make an appointment and no one has gotten back to me. Totally unacceptable More

by RDWENT32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Wright
Jun 12, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 08, 2024

Prompt. Knowable of the mechanics of my car. Addressed the problem first time in. Friendly More

by JHTURNER1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan.
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers, we look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

June 08, 2024

Had a great experience. Always informed about the status of my vehicle and always completed in a timely manner. More

by carterjb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 08, 2024

Staff was personable and knowledgeable. Rob in service was very good. Waiting area comfortable. Matt and Diego on Sales were very helpful. Big improvement over O’Brien dealership. More

by STEVE.BUTTERMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service. Diego in sales.
Jun 09, 2024 -

Hyundai of Fort Myers responded

Steve, Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Rob, Matt, and Diego were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

June 07, 2024

They missed a very important thing while supposedly doing a complimentary check up on my vehicle that the battery was bad. Luckily my son rescued me in the heat. More

by VICKSTER1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your experience, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 07, 2024

Great customer service. They offered snacks to my children. Waiting area was clean and nice. More

by kristenmastorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department, Kristen! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

June 07, 2024

This dealership has never disappointed me and I'm on my 4th Hyundai with them. The service department is one of the best I have ever dealt with. They keep you updated and tell you what needs to be done b More

by ellennatoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Wright
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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