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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,808 Reviews

2,808 Reviews of Hyundai of Ft. Myers - Service Center

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May 26, 2024

Awful. ...the worst! Rude service writers and the basic maintenance services are ridiculously overpriced. They just don't care about customers since this dea More

by untieming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
Jun 01, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 25, 2024

you did great job finally fixing my Traynsfer case. why did Hyundai put front passenger right turn bulb where they did. Cost of nearly 200 to replace a bulb. terrible design. More

by whoopi1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick and Charles
May 29, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

May 25, 2024

As always great experience Was fast visit,I did not take long which is good 😊 More

by adriane.miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
May 29, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

May 25, 2024

Very courteous and professional staff. Always a good experience, I wouldn’t go anywhere else . More

by NTHOMPSON155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez
May 29, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers. We look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

May 25, 2024

Timely and friendly check in with vehicle. Service Advisor very knowledgeable about prices, estimates for work and time completed deadlines. More

by sansone.julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
May 29, 2024 -

Hyundai of Fort Myers responded

Thank you, Julie, for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

May 24, 2024

Very friendly service. When doing routine maintenance. We are repeat customers car purchasers thanks to walter his no pressure selling let's you be more happy with the purc More

by sent2marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Bonsignore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie in parts dept 5 stars , Eddie Braddock
May 29, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bernie and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

May 24, 2024

Rob was extremely helpful. They were fast and courteous. I would highly recommend them to friends. More

by DAVIDPITTARD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
May 29, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rob here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

May 24, 2024

They took care of our warrantee issue in timely and efficient manner. Looked over everything service that might might need be done. More

by JSOTEBEER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 29, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

May 23, 2024

Took my car in for because the brake warning light was on. My appointment was for 10:30. I finally got with a service advisor a little after 11:00. Obviously appointments mean nothing. At 2:35 I was notif More

by skoshi2814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aly
Jun 01, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 23, 2024

Service was completed to my satisfaction. We just wish it could have been completed in 1 trip. More

by Marc.damato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Hyundai of Fort Myers responded

Marc, Thank you for choosing Hyundai of Fort Myers. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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