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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,803 Reviews

2,803 Reviews of Hyundai of Ft. Myers - Service Center

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May 01, 2024

The promptness and diligence of the service staff was extraordinary. The cleanliness of the facilities were beyond what was expected. Thank you. More

by georgeomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
May 02, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

May 01, 2024

I read the dealership for stars because of the problems I had they were taken care of but it was inconvenient, as for my sales person Sean Diaz I give him five stars. He was great. Very patient answered my q More

by hellodolly239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cossairt, Denys Perdomo, Sean Diaz
May 01, 2024 -

Hyundai of Fort Myers responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Sean was able to assist you and that you had such a positive experience with him! Jason Curie General Manager Hyundai of Fort Myers

April 30, 2024

Excellent service, I was greeted when I arrived. Everyone was very pleasant. I was in and out in a reasonable amount of time. More

by MYERSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 30, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

April 30, 2024

Everyone at Hyundai is very nice,Ray, Simone, Denys, Leo, Pete BUT the dealership is very disorganized. Even in beginning with the sale, we were mid-communicated several things, then with a repair. We would More

by danmart48
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denys Perdomo
May 03, 2024 -

Hyundai of Fort Myers responded

Thank you for your feedback. We're sorry to hear you didn't have the best experience and apologize for the miscommunication. If you would be willing to discuss this matter in more detail, please reach out to us directly. Thank you for your time! Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 29, 2024

Didn’t have an appointment . .Leo was optimistic that they could get me done quickly .. great job even offered a car wash Great experience always at Hyundai of Fort Myers servic More

by jimmyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Apr 29, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

April 29, 2024

Angel was a great service tech! Reviewed all procedures and outcomes with me. Service and staff were all very professional and responsive. More

by TRSTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel.
Apr 29, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

April 28, 2024

Staff courteous, helpful, pleasant and efficient. Unlike the Naples dealership! My service was timely and fast. Thank you. More

by carrlr35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name!
Apr 29, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

April 28, 2024

Nearly 2 hours for a scheduled oil change was ridiculous. During the wait there was no contact or communication from the service dept. More

by B.S.LENTULAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
May 03, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 28, 2024

They didn’t listen to me when I told them I only wanted the fuse replaced because of the recall and nothing else. Told them I had an appointment with my mechanic to deal with the abs light and to not waste More

by VILLAINLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
May 02, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 28, 2024

Made appointment but check in at service dept. was a long wait to just register the car and the service still took 2 hours for oil change and tire rotation I bought my car from this dealer and n More

by JCB458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look it up I’m sure you know
May 03, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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