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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,822 Reviews

2,822 Reviews of Hyundai of Ft. Myers - Service Center

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April 21, 2024

I arrived over 30 minutes early which apparently didn't help. They took the vehicle when I arrived but I was still there longer then I was told. The approved worked seemed to be done well. They suggested More

by Tony Costa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Moonshower
Apr 22, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We do apologize for the long wait and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

April 21, 2024

Great service, thanks to your shuttle service I didn’t have to wait for repair to be completed More

by TWLYNZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service dept
Apr 22, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

April 21, 2024

Was on time with appointments, completed recall in 35 minutes just as promised, be pleasant More

by sjvacations
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
???do not remember
Apr 22, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

April 21, 2024

Great service. & very helpful. The new store looks fantastic. Thank you again for your assistance. More

by MILLY04BLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain
Apr 22, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

April 21, 2024

Had appt scheduled for 7500 mile service Arrived early and waited 2.5 hrs for completion signed on when done.. no record of inspections done given to me More

by JF.MYERS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Apr 25, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 21, 2024

Cerina Steiner, sales advisor, worked with as we looked for a 2024 Kona. She was very knowledgeable and pleasant to work with. In fact we almost purchased a second Kona through her but for some logistical More

by JUDYBEANS314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cerina Steiner
Apr 22, 2024 -

Hyundai of Fort Myers responded

We are very happy to hear that Cerina provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

April 21, 2024

The service department is efficient and the staff very nice. i like the car wash More

by pmh72913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Santana
Apr 22, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

April 20, 2024

Pleased with my first visit. Service was completed in a reasonable time and completed right. More

by LCHENEYCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 22, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

April 20, 2024

Hyundai was very professional in dealing with our first service appointment. The service rep Charles was friendly, competent, & informative as far as what we needed, & what was recommended. He even found More

by DICK.WARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in service
Apr 22, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

April 19, 2024

I had to return to the dealership the following day because the service was not completed properly. The malfunction light came on when I was on my way home after service. This is the second time I had More

by SANCAPMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick in the service area
Apr 24, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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