Hyundai of Ft. Myers - Service Center

Great service dept. Uber to our home is perfect ! Better than sitting in waiting room for hours. Uber to our home is perfect ! Better than sitting in waiting room for hours. More

For only one person checking in cars he was very quick and helpful. Car was fixed quickly. and helpful. Car was fixed quickly. More

Constant upsell. At my last visit I was told something was wrong with the wheels and my air filters needed to be changed and other things also. This visit none of t At my last visit I was told something was wrong with the wheels and my air filters needed to be changed and other things also. This visit none of that was mentioned at all so I guess the car rejuvenated itself. Other items were recommended which I declined. At 5000 miles the car needed x amount of work. A brand new car! I just don’t trust anything they say. More

Had 9 am appointment for tire rotation & balance. Got car back at 12:30. Representative, Aly, was professional, courteous and apologized for time it took. Got car back at 12:30. Representative, Aly, was professional, courteous and apologized for time it took. More

Better customer service when the dealership was O’Brien’s. I did not like the two hour wait for an oil change and tire rotation. You are not a movie studio, stop spending your time on videos to s O’Brien’s. I did not like the two hour wait for an oil change and tire rotation. You are not a movie studio, stop spending your time on videos to show customers. Work on the job of getting customers back on the road not waiting two hours for your video. Then you send me a text to come out to the technician. What ever happened to the day when the technician would come into the waiting room to get you? Next I understand if you are putting in a new paperwork system. Everyone should have been trained on it before you get customers. After sitting there for two hours you are not going to use me to train your employee. It was like I was the first person the technician had ever had. The technician had to be directed for everything he did. That was poor I sat two hours for the oil change then had to wait for your employee to be trained using me, wrong! More

Took way too long did not do a good job and did not replace the piece of trim I asked them to! replace the piece of trim I asked them to! More

Taylor Schwinn was excellent in assisting with the tire repair. He updated me multiple times throughout my lengthy visit. Went to the extremes to help me repair. He updated me multiple times throughout my lengthy visit. Went to the extremes to help me More

I called many times over many days with no response. I wouldn’t buy another Hyundai because of this service department. Once I finally got to speak with someone, everything went smoothly. About a ye I wouldn’t buy another Hyundai because of this service department. Once I finally got to speak with someone, everything went smoothly. About a year or so ago, the person I was dealing with was so unprofessional. He was xxxxxxxx , complaining and throwing tantrums in front of customers and other employees. I own a business and I would never allow that kind of behavior. At the time, I did call and spoke with a manager about it. More

I had a good experience with my first oil change. The service staff was friendly and did a great job. The service staff was friendly and did a great job. More

Eumelio was great, cleared all my questions. I couldn’t taste the delicious cappuccino coffee the machine wasn’t working I couldn’t taste the delicious cappuccino coffee the machine wasn’t working More