Hyundai of Ft. Myers - Service Center

I was bothered by the fact they decided to call a different number than the one they recitted upon arrival. I noticed my car sitting in the parking lot. After 2 hours for an oil change it sat in lot different number than the one they recitted upon arrival. I noticed my car sitting in the parking lot. After 2 hours for an oil change it sat in lot for 15 mins. Found the guy that took the car. He blamed me because they called my wife's number. However no one ever bothered coming to the waiting room More

Very professional Advisor. He checked me in and provided all the information that I needed. He also called me when it was ready. He checked me in and provided all the information that I needed. He also called me when it was ready. More

Very Friendly. Very efficient. They had drinks and snacks while you wait. Good dealership for service! Very efficient. They had drinks and snacks while you wait. Good dealership for service! More

Robinson was amazing and is the best guy to deal with he was amazing thanks was amazing thanks More

It was a pleasure to have chosen Hyundai of Fort Myers for my service. This is my second Hyundai that I have used them for. It was excellent from beginning to end of my service. From being greeted to t for my service. This is my second Hyundai that I have used them for. It was excellent from beginning to end of my service. From being greeted to them getting me to a local restaurant for lunch. will use them again. More

Excelente servicio! Muy amables y eficientes, la espera fue amena en Hiunday Fort Myers lo recomiendo Muy amables y eficientes, la espera fue amena en Hiunday Fort Myers lo recomiendo More

While the service was excellent,I was shocked by the $197.00 diagnostic fee to begin the service process. $197.00 diagnostic fee to begin the service process. More

I left at least 3 messages. None were ever returned. Finally scheduled online. Work was completed promptly, but zero effort was taken to keep my car clean or clean up the mes None were ever returned. Finally scheduled online. Work was completed promptly, but zero effort was taken to keep my car clean or clean up the mess made during the work. Definitely not a good first experience. More

Why does it take 2-3 hrs for a 15min oil change! !!?? No good!!!! Especially on an "appointment". .... What's the delay !!! It's not an engine swap out!?!?!? Just an oil change?!!!!!! Plea !!?? No good!!!! Especially on an "appointment". .... What's the delay !!! It's not an engine swap out!?!?!? Just an oil change?!!!!!! Please get an EXPRESS LANE dedicated to OIL CHANGE ASAP!!!!! More

I would love to upvote this review and give it four stars; however, the process to get an appointment is horrific (and why it’s 3 stars). Had it not been for Ray Powers (the manager) giving my moth stars; however, the process to get an appointment is horrific (and why it’s 3 stars). Had it not been for Ray Powers (the manager) giving my mother permission to email him with any questions or concerns, I would not have been able to get my car looked at. Attempting to call into the Service Department is terrible and management is aware. I had received several recall notices over the last year, but did not have opportunity to get them checked out. Whenever I have tried to call the Service Department to schedule an appointment, no one had answered the phone nor responded to my messages. I ended up going through Mr. Powers to get everything resolved faster than anticipated. More