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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
3,078 Reviews
Call Service Center (239) 277-1222

3,078 Reviews of Hyundai of Ft. Myers - Service Center

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March 16, 2025

Poor customer communication. Received text on Wed about service done on Mon. Over priced & understaffed. More

by BOBNOVANDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cancel in service.
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Mar 20, 2025 -

Hyundai of Fort Myers responded

Bob, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 16, 2025

EXCELLENT SERVICE! !!!!! My service manager was Leo, and he was friendly, professional and just flat out perfect. More

by douglasmolloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo O
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Mar 17, 2025 -

Hyundai of Fort Myers responded

Douglas, Thank you for taking the time to share your thoughts on working with Leo and our service team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

March 15, 2025

I did not have an appointment but they got me in when I had a problem. More

by Kittyjwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
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Mar 16, 2025 -

Hyundai of Fort Myers responded

Kitty, Thank you! Taylor and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 15, 2025

Aly was great. Took care of car needs and asked if I needed a shuttle to take me anywhere. Shuttle took me and my girls to Skyzone and picked us up when car was don More

by MAESTROSBORICUAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly in service
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Mar 16, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aly and our service team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

March 14, 2025

Courteous. Knowledgeable finished service ahead of schedule told him what I want it only and they did not try to pressure me or up sale More

by greg_remmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
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Mar 16, 2025 -

Hyundai of Fort Myers responded

Greg, Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. Pete and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

March 14, 2025

Awful, nobody there answers the phone. Never got the video vehicle check, problem with the rear area, nobody test drove it to diagnose it until we requested More

by ISPYDEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Followell, Ariel Claus, Scott Dolloff
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Mar 20, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 14, 2025

Great service, courteous and knowledgeable staff, prompt delivery of car when finished. Pleasure to deal with everyone More

by chriskerr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
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Mar 14, 2025 -

Hyundai of Fort Myers responded

Chris, We are very happy to hear Ariel and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

March 14, 2025

Very busy, got all my questions answered. Lots of upselling, don’t know who to trust. More

by t
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Bonsignore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your review! Please don't hesitate to reach out to Walter or our team if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

March 13, 2025

Never contacted me letting me know the vehicle is ready. The link show the progress of the work did not work correctly. I did not pick up my vehicle to the following day when I showed up to the dealership. More

by rsilva1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rancel
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Mar 17, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 13, 2025

Brought in my car for oil change and alignment. Told the guy I just had 4 new tires put on and need the alignment. They did a tire rotation and charged for it. More

by rose_soerensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
Report | Print
Mar 14, 2025 -

Hyundai of Fort Myers responded

Rose, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers

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