Hyundai of Ft. Myers - Service Center

It went very good always so happy to be ready to go again. Thanks so much for the coffee and snacks! again. Thanks so much for the coffee and snacks! More

Early for my appointment. Took me in right at 1 (appt time) I was quoted 79.99 for oil change and filter. All of a sudden, it was 140.00 I went into the new assistant service Took me in right at 1 (appt time) I was quoted 79.99 for oil change and filter. All of a sudden, it was 140.00 I went into the new assistant service manager. Nice lady...said it was her 2nd day. But she helped me more than anyone else. I told them I had a doctors appointment at 3:30 (15 minutes away from dealership) just made it by the skin of my teeth ??. Went back several times inquiring as to when I would be ready. No one there seems to care one way or another ?? More

Leonel Osorio lied to me 3 to 4 times over the phone when I made my appointment and again when I brought my car in to have a defective coupler fixed in my sonata. He guaranteed me that it was 100% covered. A I made my appointment and again when I brought my car in to have a defective coupler fixed in my sonata. He guaranteed me that it was 100% covered. After sitting in the waiting room over 2 hours he then came to tell me that it was not covered and it would cost me $850 to fix. This was totally unacceptable after asking him so many times so I asked to speak with a manager as he was now treating me very rudely. After speaking with the assistant manager, Felicia she spoke with the manager, Tyler and they repaired the defective coupler in my car for no charge. They were awesome but no should be lied to and treated so rudely as I was by Leonel Osorio. He has no business working as a service advisor. More

The service staff, from the greeter, to the technicians, were welcoming, clear in their communication, and very helpful. Each step of service was well-communicated. I will be returning for future service! T were welcoming, clear in their communication, and very helpful. Each step of service was well-communicated. I will be returning for future service! Thank you. More

I believe our service advisor was named Tyler or Taylor. He provided excellent customer service. He provided excellent customer service. More

Have been having an engine oil consumption issue for a while. The service response has been excellent. Still an issue but they have. Been excellent in working through the resolution. Definitely a 5 star while. The service response has been excellent. Still an issue but they have. Been excellent in working through the resolution. Definitely a 5 star service department. More

They knew I was coming in to have my horn fixed I spent 2 hours there and they didn’t fix the horn,instead they list off 6 things that needed to be fixed and the could do that there now .What a joke hours there and they didn’t fix the horn,instead they list off 6 things that needed to be fixed and the could do that there now .What a joke More

The tech who helped us was very kind. I was on crutches and he made sure our car was near the door so I didn’t have far to walk. He also was very clear in his explanation of the service I was on crutches and he made sure our car was near the door so I didn’t have far to walk. He also was very clear in his explanation of the service interval when I asked him about it More

The personnel that actually does the work and deal with the client a very professional, but your management is terrible because of your management and the people in charge I sold my vehicle and I will neve the client a very professional, but your management is terrible because of your management and the people in charge I sold my vehicle and I will never want to do nothing else with you guys again thank you More

Excellent service from Mike Lovejoy. He found the problem in a shorter time than projected. He found the problem in a shorter time than projected. More