Hyundai of Hickory Hollow

Kept in touch I was driving through Nashville, my check engine light came on my 2010 Impreza and I noticed my power wasn't as strong as it usually is. I was freakin I was driving through Nashville, my check engine light came on my 2010 Impreza and I noticed my power wasn't as strong as it usually is. I was freaking out. I wasn't expecting a phone calls so fast. Turned out it was the spark plug and my fluids were low too. Thanks for getting me back up and ready for the rest of my trip. More

Disappointing Lack of Service After a rocky start with Downtown Hyundai, it took a full week for them to be able to look at my car and determine that it needed a new battery. Mainl After a rocky start with Downtown Hyundai, it took a full week for them to be able to look at my car and determine that it needed a new battery. Mainly, from what the service manager mentioned, due to an overwhelming amount of recalls that kept them from looking at any other vehicle. My car came back dirtier than I sent it, and my communications with the staff rarely ended well, save for the girl who checked my out when I picked up my car. She was friendly and efficient. I had to call the general manager to get things started, and then after sharing my review on facebook, he responded for me to call him to discuss my problems, this being almost four days after I had already spoken to him. I will not go back to Downtown Hyundai, and after already writing reviews on Facebook and Yelp, I'm only leaving this one since they sent me an email asking how my service was. Not good. More

New Sports Car Great customer service. Brooks sense of humor, metal alertness, and ability to express himself is most noteworthy. He is a proven salesperson with in Great customer service. Brooks sense of humor, metal alertness, and ability to express himself is most noteworthy. He is a proven salesperson with in depth technical knowledge, and uncommon perceptiveness in advancing the needs of his customer. He demonstrated unlimited growth potential as 1st class salesperson. COL Hooch More

Tom and Sandra's excellent car buying experience Both Jeremy and Marshall are to be commended for their no nonsense approach with no surprises or unexpected gotchas. I thought the deal was dead, but Both Jeremy and Marshall are to be commended for their no nonsense approach with no surprises or unexpected gotchas. I thought the deal was dead, but got a response from the team that they could come closer to my expectations which made it happen. We were perfectly happy with the other Genesis and really not needing to trade. This is our second one from Downtown Hyandai. More

Good experience Our salesperson Sammy was very professional and paid attention to our needs of buying a new car. My Hyundai Tuscon is a great car and I was glad to te Our salesperson Sammy was very professional and paid attention to our needs of buying a new car. My Hyundai Tuscon is a great car and I was glad to test drive it around Nashville. More

Lease review I was pleased with my overall experience with my lease. I would recommend this dealership to anyone looking to lease or purchase a car going forward. I was pleased with my overall experience with my lease. I would recommend this dealership to anyone looking to lease or purchase a car going forward. More

Leasing a Tuscon Samy was very helpful and I would recommend the dealership to a friend. My vehicle was ordered from another dealership and was delivered to the downto Samy was very helpful and I would recommend the dealership to a friend. My vehicle was ordered from another dealership and was delivered to the downtown Hyundai dealership in great confidtion. I love my new vehicle! More

Excellent Buying Experience My experience was so different than what I have had before at other dealerships. I enjoyed the attention and certainly felt well served. I really c My experience was so different than what I have had before at other dealerships. I enjoyed the attention and certainly felt well served. I really can't say anything else and so I will leave you with one word Excellent service with Hyundai More

Quick Service wish staff would acknowledge you upon arrival. BUT...I like the location, they are very friendly once you are acknowledged. Oil change rotation, lik wish staff would acknowledge you upon arrival. BUT...I like the location, they are very friendly once you are acknowledged. Oil change rotation, like coupons. More

Always great service! I was 15 minutes early for my appointment. Anthony helped me in getting the car serviced based on mileage. I went inside to wait. Your waiting room wa I was 15 minutes early for my appointment. Anthony helped me in getting the car serviced based on mileage. I went inside to wait. Your waiting room was comfortable and I could connect to your wifi. It didn't take as long as I had anticipated to service the car. Anthony informed me what had been done, we compared the estimate to the invoice amount (it was the same), and he also told me they had checked other things just to be certain. It's that extra bit that sets you apart. I don't know much about car terminology and it didn't matter because Anthony explained everything in everyday clear English. He's a great example of outstanding customer service in a world where it just doesn't seem to matter anymore. I also love my Subaru and intend to have it serviced only by your dealership. More