
Hyundai of Hickory Hollow
Nashville, TN
Filter Reviews by Keyword
By Type
Showing 188 reviews
Service at Downtown Hyundai I puchased my used 2010 Hyundai Elantra at Downtown Hyundai, which went fine by me as far as buying a vehicle goes. This was in 2011 and I've always b I puchased my used 2010 Hyundai Elantra at Downtown Hyundai, which went fine by me as far as buying a vehicle goes. This was in 2011 and I've always brought my car there for service since then. I'm not a car person and I've always felt they've been straight up enough to keep me coming back. It might depend on who you deal with when you go in, but I've always felt ok about the service advisors there. Although, I had a guy there last fall, who I had never seen before, who after the inspection, brought me a mega list or repairs I needed. Long story short, I had them take care of a small portion of that list, the things I knew I needed, and the guy told me I would probably be ok take care of the rest later. I feel pretty strongly the guy was trying to gouge me for as much as he could. I went back recently for an oil change and see about these repairs. I dealt with Kris Halstead, and he said the car was looking ok, and that might want get my transmission serviced the next time around, but could wait until the next oil change if I needed to. I felt like he was a pretty straight up guy and was being honest. I know I do have plenty to have taken care of my car in the near future with the mileage it has, but I greatly appreciate when they're honest and reasonable about what it really needs. That's what keeps people coming back and brings more long-term customers and business. I would just say, watch out for BIG repair lists that any mechanic whips out on you and trust your gut feeling. Always good to get a second opinion in that circumstance. Anyways, I will keep going as long as things are consistent with my last visit and would definately recommend Downtown Hyundai if your needing repairs. I don't know if they use top of the line parts or other technical matters, but my car has been running good for the last 7 years since I've been going there. More
Smooth Purchase The salesman was polite and patient. The sales manager took the time to explain the financing options and showed me comparisons to what other dealers The salesman was polite and patient. The sales manager took the time to explain the financing options and showed me comparisons to what other dealers were offering compared to this dealership. More
Great buying experience Went in looking for a Hyundai Tucson after doing research on prices online. Was able to agree on a good deal and locate a car to my specification wit Went in looking for a Hyundai Tucson after doing research on prices online. Was able to agree on a good deal and locate a car to my specification within 24 hours. No pushy sales man or finance department. Would recommend to anyone. More
Hyundai Sonata Sport Samey Ashari and Jeremiah Muwanga were excellent in presenting to me my options and pricing. They even negotiated with the bank regarding my credit, a Samey Ashari and Jeremiah Muwanga were excellent in presenting to me my options and pricing. They even negotiated with the bank regarding my credit, and placed me in a higher pricing tier. At no point did I feel pressured to make a decision and both were professional and helpful. More
Very pleased I was very pleased with my purchase experience. My salesman answered all my questions and was a pleasure to work with...no pressure and he was also v I was very pleased with my purchase experience. My salesman answered all my questions and was a pleasure to work with...no pressure and he was also very kind. I bought the car the day I came into the showroom and he was helpful getting my rental car returned so l could drive the car home that day. It was a hassle free purchase. I am still very happy with my new car. It is fun to drive. More
Great buying experience Everyone was friendly, not pushy and gave me time to decide on what I really wanted. They made an effort to get me what I asked for. Everyone was friendly, not pushy and gave me time to decide on what I really wanted. They made an effort to get me what I asked for. More
Review Thank you for the help. The car is great and I'm happy with my purchase. Go see these people. You will definitely enjoy your experience. Thank you for the help. The car is great and I'm happy with my purchase. Go see these people. You will definitely enjoy your experience. More
Great dealership, great people, fair prices. I highly recommend this dealership for anyone who's wanting to buy a Hyundai or Subaru. The sales staff is professional and knowledgeable and the car I highly recommend this dealership for anyone who's wanting to buy a Hyundai or Subaru. The sales staff is professional and knowledgeable and the car prices are great. If you want to Fairdale I would recommend this dealership to everyone. More
Very friendly and helpful Everyone was willing to help and all were friendly and welcoming!! It was my first time buying a car and my salesman Samey was great he made sure I un Everyone was willing to help and all were friendly and welcoming!! It was my first time buying a car and my salesman Samey was great he made sure I understood everything. Definitely will go back for future purchases! More
Hyundai Courteous treatment with knowlegeable people. This is the second car I have purchased from this dealership. I wlll come back when I decide to purcha Courteous treatment with knowlegeable people. This is the second car I have purchased from this dealership. I wlll come back when I decide to purchase again . More