Hyundai of Hickory Hollow

VERY HAPPY WITH THE EXPERIENCE Terrence Long was the PERFECT salesman... As with most people, i was NOT interested in a pushy sales pitch, but more so someone to listen to my needs Terrence Long was the PERFECT salesman... As with most people, i was NOT interested in a pushy sales pitch, but more so someone to listen to my needs, and deliver. I test drove the elantra, which is what i was SURE i wanted. When i was inside it, it didnt suit me like i expected. Terrence then asked what i needed and what i didnt like about the elantra, and put me in a sonata, and it was JUST what i didnt know i needed. Price point was understood, and i walked out with the car i loved!!!!! litterally the quickest most effecient car buying process. I am thoroughly impressed. Shawn in finance was quick and effecient and i walked out of his office with no questions and feeling confident. Thank you!!!!!!! More

Customer Prerception Seemed like a dealership where the employees did not care very much regarding customer satisfaction or in providing a favorable customer experience. Seemed like a dealership where the employees did not care very much regarding customer satisfaction or in providing a favorable customer experience. I was left alone for more than thirty minutes without any contact. I did not know what was happening or why was there a delay. More

New Car Puchase I knew what I wanted, they recognized this and worked with me rather than trying to switch me to a more expensive car. I had just had a bad experienc I knew what I wanted, they recognized this and worked with me rather than trying to switch me to a more expensive car. I had just had a bad experience with a Hyundai dealer in Cookeville and was ready to move on to a different make car but Downtown Hyundai won my confidence and my business. More

Overview of 2015 Genesis I appreciate the assistance DownTown Hyundai staff have provided to me, while buying the car, and since then. II would recommend this dealership to an I appreciate the assistance DownTown Hyundai staff have provided to me, while buying the car, and since then. II would recommend this dealership to anyone I know. I am pleased with all phases of the dealership. More

Great Experience The entire staff at Downtown Hyundai have been a real pleasure to work with. Cory Ellis my salesperson is very knowledgeable about the product ,and w The entire staff at Downtown Hyundai have been a real pleasure to work with. Cory Ellis my salesperson is very knowledgeable about the product ,and was very straightforward during pricing negotiations. I will definitely recommend this dealership to my friends and family More

Quality The quality and professional service from my sales lady was great. She was very nice and made my choice easy. I test drove other vehicles prior to com The quality and professional service from my sales lady was great. She was very nice and made my choice easy. I test drove other vehicles prior to coming to her as well as after her and she was part of the reason I came back. More

Awesome experience! The whole team at Downtown Hyundai is awesome! Everyone was polite, friendly, and professional. I never felt any pressure during the buying process wh The whole team at Downtown Hyundai is awesome! Everyone was polite, friendly, and professional. I never felt any pressure during the buying process which really helped me feel at ease. They made me feel like a valued customer! More

Custmer oriented Awesome customer service With my concerns and questions answered. Cory went above his duty to provide a great customer satisfaction on my part. I will Awesome customer service With my concerns and questions answered. Cory went above his duty to provide a great customer satisfaction on my part. I will recommend this dealership to my friends and family. More

The purchase experience was pleasant and professional. I dealt with several dealerships both in Tennessee and Atlanta in my efforts to purchase a new vehicle. Downtown Hyundai far and away was the best to I dealt with several dealerships both in Tennessee and Atlanta in my efforts to purchase a new vehicle. Downtown Hyundai far and away was the best to deal with. They were professional, courteous and honest. More

Overall a good experience. I felt like we came to a reasonable overall price for the vehicle but it wasn't as good as some I have seen online. I felt like we came to a reasonable overall price for the vehicle but it wasn't as good as some I have seen online. More