Hyundai of Las Vegas

Erik was great! All staff friendly from the service department to the sales. Thank you! All staff friendly from the service department to the sales. Thank you! More

I took my car in for an oil change and Scottijo welcomed me in and kept in communication while my car was getting its oil change. She was friendly and professional! me in and kept in communication while my car was getting its oil change. She was friendly and professional! More

I truly trust my car service to this amazing team. Everyone is very helpful and they always take the time to help me understand what’s going on and what needs done. Thank You All 🙏❤️ Everyone is very helpful and they always take the time to help me understand what’s going on and what needs done. Thank You All 🙏❤️ More

Absolutely the worst as far as vehicle servicing goes we dropped our vehicle off when we got it back. It had been in an accident it has dents in it. It was damaged. The repairs that they were supposed to m dropped our vehicle off when we got it back. It had been in an accident it has dents in it. It was damaged. The repairs that they were supposed to make on the vehicle in the engine they didn’t even make it continued to have the same problem. They told us they would take a day and end up taking four days. They did not give us a rental car or a loaner car. They did not assist us in any way whatsoever. We then took it back to get the dents they caused repaired and they made it worse by having their body guy use the paint that didn’t even match our color car. It was absolutely terrible after returning the vehicle. It was never detailed. It had grease all over it from the mechanics. They didn’t wash it. They didn’t do anything with it. Then I was quoted a price and I was told it was $196 that was the estimate. Then after the service workers done. I went to pay. It was another $150 more and I said I was quoted $196. They said well there were fees for labor and install everything so there was installation fees that they didn’t give in the quote . I would never go to them again. Then if you try to call the Phone System, nobody answers the phone there they had some AI phone answering system that doesn’t let you talk to a human being and you never can get a hold of the service agents. It’s ridiculous.. not happy I would never go to them again. They have not even made an effort to make it right. They make everything worse and I don’t wanna take my vehicle back there to get it fixed because every time I do, I’m getting it back with more damage than when I went in. They’re extremely overpriced for everything that they do the same Service I could have got done in another place for half as much. Do not recommend them. More

Friendly team members. Progress easily tracked on line. Service was completed on time. Completed 32 point check list. Progress easily tracked on line. Service was completed on time. Completed 32 point check list. More

I had a scheduled appointment for an oil change, but the wait time was still extremely long. Even with an appointment, there was a line of customers waiting just to check in. For a dealership this size, ha wait time was still extremely long. Even with an appointment, there was a line of customers waiting just to check in. For a dealership this size, having only two service advisors at the front desk doesn’t seem efficient. It made the check-in process slow and frustrating. While customers were waiting, some employees appeared to be chatting and not actively assisting, which gave the impression that customer service wasn’t a priority. I understand that busy days happen, but better staffing and a greater sense of urgency would make a big difference. I hope the dealership improves its service experience because long wait times and poor organization can leave customers disappointed. More

Scotti provided excellent customer service as usual. She always goes above and beyond expectations. She is the reason I keep coming back as opposed to going to a different, closer dealership. She always goes above and beyond expectations. She is the reason I keep coming back as opposed to going to a different, closer dealership. More

I give Hyundai 5 stars thank you very much for having Peña whit the company Peña whit the company More

I had an awesome experience with the whole process of getting my new car. I already knew what size car I wanted, I just needed Hadi to help me break down my options on which model and color. I ended up g getting my new car. I already knew what size car I wanted, I just needed Hadi to help me break down my options on which model and color. I ended up going with 2026 Tucson in Rockwood Green. The process was smooth, and I was out within 2 hours of the sales! More

Terrible Experience! I thought everything was fine and dandy to start, however when I got to finance after I had signed paperwork. I was shocked to hear the finance per I thought everything was fine and dandy to start, however when I got to finance after I had signed paperwork. I was shocked to hear the finance person I was working with (Dave Maybe?) advised me to stop before I left Vegas to check my tire pressure and oil because he knew I had a 600 mile drive home. He basically told me that their dealership service department was trash without saying those direct words. At this point I'm horrified, so I do as he advised and stopped and checked the oil and tire pressure before I left town, but didn't notice anything out of the ordinary on the shiny oiled tires. Of course about 400 miles into my trip my low tire pressure light flashes on and I became frantic I was on a 2 lane highway in the middle of nowhere with no shoulder and no cell service. Luckily I made it home, but upon inspection in the morning light I discovered 2 significant gashes in the side wall of one of the tires that had been heavily oiled down with tire oil. I feel this dealership sent single woman on a 600 mile trip home on a desolate highway possibly aware that the vehicle may not be up to safety standards. I'm absolutely horrified with this experience and I'm just thankful to be alive. In my opinion they are true scoundrels and I wouldn't send my worst enemy to this dealership. More