Hyundai of Las Vegas

Horrible service. Not sure if my oil was changed bec it still reads at 23% same amount as when I took it in for service. Did not put air on tires even after I told th Not sure if my oil was changed bec it still reads at 23% same amount as when I took it in for service. Did not put air on tires even after I told them tires needed air. So did they really do anything? What a waste of my time! Shuttle service is only one way but they don’t say that on their website! More

This dealership doesnt even deserve 1 star. Their entire sales team is not only immature but the way the conduct business is completely unethical. They will do whatever they want to try to get Their entire sales team is not only immature but the way the conduct business is completely unethical. They will do whatever they want to try to get a sale, from passive aggressively insulting you all the way to unauthorized credit applications in your name I was very clear i authorized my credit to be run through my 1 financial institution only. They assured me they would not do any other inquiry except that 1. I said no to the offer they made, after they tried passive aggressive insulting to get me to buy the car i said no and left. The next day they ran credit applications with my information through 8 other lenders in hopes they could get me to go back and buy it. I said no they didnt care. They did what they wanted anyways More

Eddie was immensely helpful with my trade in. He gave me multiple options and was open to hearing me out. Also shout outs to James for making the financing part fast and smooth for me! He gave me multiple options and was open to hearing me out. Also shout outs to James for making the financing part fast and smooth for me! More

Well let's start by saying they had our car for 2 days couldn't figure out what was wrong and then my husband came home Googled it and the problem was fixed.So my husband decided to make a call let them k couldn't figure out what was wrong and then my husband came home Googled it and the problem was fixed.So my husband decided to make a call let them know how incompetent there repair services were and Zac "manager of services" called and to his defense my husband was a bit heated so I decided to get on the phone and after I mentioned we were considering purchasing a extended warranty but now I'm not so sure because there repair services are questionable basically told me there are 3 other locations I can take my car too. NOT to mention I purchased the car there plus put down 13,000 cash and wanted again to purchase an extension threw them. So I decided to call Bryan the manager of the location left a message and never had a courtesy call back. SO NOT ONLY IS THERE SERVICE DEPARTMENT QUESTIONABLE BUT THERE CUSTOMER SERVICE AS WELL!!! All i can say is buyer beware and in the words of Zac take your car to the other 3 locations as well as your business, they obviously don't need it More

Scheduled an appointment for tire rotation. Service writer estimated 2 hours. After 2 hours he said I was next in line. I used the my Hyundai app, my car never moved for 3 hours. At that poi Service writer estimated 2 hours. After 2 hours he said I was next in line. I used the my Hyundai app, my car never moved for 3 hours. At that point I told them to just get me my car so I could have it serviced elseware. More

They are dishonest and totally took advantage of me. My sales person Tony was completely unprofessional! He mostly talked about his ex wife and girl friend. Not sure if he was coming on to me or what... My sales person Tony was completely unprofessional! He mostly talked about his ex wife and girl friend. Not sure if he was coming on to me or what...UGH!! I was there late and they wanted to close. I felt very pressured and rushed to make a decision. The payment amount doubled by the time we were finished with really no explanation of why. I went back within the 3 days to make an exchange and the General manager said that wasn't allowed which was a complete lie! One person said I could and the other said no. Stear clear of the place!! More

Justo was the best salesman I ever had. Thanks for getting me the car of my dreams! Thanks for getting me the car of my dreams! More

Thank you Marina Gonzales for your great EXPERIENCE AT THE DEALERSHIP, We will see you soon THE DEALERSHIP, We will see you soon More

Brought my car in 3 weeks ago for a check engine light, was told the technician assigned to my vehicle went on vacation and they have no update for me, still don’t have my car…abysmal service! was told the technician assigned to my vehicle went on vacation and they have no update for me, still don’t have my car…abysmal service! More

Highly Recommend - 5 Stars Working with Hadi Mehdi (in sales) was an absolute pleasure! He went above and beyond to help us get into a beautiful new 2024 Kona SEL at a fair price. I never felt pressured. sales) was an absolute pleasure! He went above and beyond to help us get into a beautiful new 2024 Kona SEL at a fair price. I never felt pressured. He seemed genuinely interested in helping us find the right vehicle for us at a payment we could comfortably afford. Everyone from the General Manager, Brian McKenna to the Finance Manager, Stacey, treated us like family. The store was very clean and comfortable and there was a large selection of vehicles to choose from. More