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Hyundai of Las Vegas

Las Vegas, NV

3.7
996 Reviews

7200 W Sahara Ave

Las Vegas, NV

89117

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Showing 996 reviews

September 25, 2025

Exelente servicio especialmente de el encargado de finanzas una persona honesta que nos explicó con detalle como podríamos mejorar nuestro crédito More

by Omar González
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Datlof, David Wagner
Sep 26, 2025 -

Hyundai of Las Vegas responded

Gracias por sus comentarios, Omar! Nos alegra saber que nuestro equipo de finanzas le brindó una experiencia honesta y detallada. Gracias por elegir Hyundai of Las Vegas.

September 22, 2025

Great customer service. I was in and out in a matter of an hour. Will definitely be using this dealership again. More

by plee29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 22, 2025 -

Hyundai of Las Vegas responded

Thank you for your kind words! We're thrilled to hear about your smooth and fast experience. We can't wait to see you again at Hyundai of Las Vegas! Safe travels!

September 17, 2025

I have a Ioniq 5 EV it has been in the dealership garage for one month and they have not been able to repair the car - The original problem was while driving on a busy street the car suddenly died, complete More

by virginia mendoza-valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abram Pina, Bob Higdon
Sep 19, 2025 -

Hyundai of Las Vegas responded

Hi Virginia, I understand how difficult it is to be without your Ioniq 5 for an extended period. Our technicians are continuing to work through the diagnostics to ensure the issue is thoroughly addressed. We're committed to keeping you updated and making sure you feel supported throughout the process. I’d like to personally follow up and explore how I can assist further. Please reach out to me directly at brianmckenna@lithia.com. Earning and maintaining your trust is important to us, and I look forward to connecting with you. Thank you, Brian Mckenna General Manager brianmckenna@lithia.com

September 16, 2025

Ron is best salesperson they are willing to negotiate and really care that you are satisfied More

by andrew
Recommend Dealer
Yes
Employees Worked With
ron youn
Sep 16, 2025 -

Hyundai of Las Vegas responded

Thanks for the great review, Andrew! Ron truly goes above and beyond to make sure every customer feels heard and leaves happy. We’re glad you had a positive experience and appreciate you sharing it!

July 29, 2025

Horrible service. Not sure if my oil was changed bec it still reads at 23% same amount as when I took it in for service. Did not put air on tires even after I told th More

by Setbartolome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Higdon
Aug 01, 2025 -

Hyundai of Las Vegas responded

Setbartolome, I'm sorry to hear about your experience. It sounds like we missed the mark on several fronts during your visit and I apologize for any inconvenience caused. Please reach out so we can address these concerns directly and make things right for you. Thank you, Brian Mckenna - General Manager - brianmckenna@lithia.com

June 08, 2025

This dealership doesnt even deserve 1 star. Their entire sales team is not only immature but the way the conduct business is completely unethical. They will do whatever they want to try to get More

by sabrina.ajello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Jun 11, 2025 -

Hyundai of Las Vegas responded

Hello Sabrina, Thank you for taking the time to express your concerns. Our team works hard to provide an honest and transparent car buying process. It is unfortunate to see that this was not your experience. Please reach out so we can address your concerns directly so that I may further assist you. Thank you, Brian Mckenna - General Manager - brianmckenna@lithia.com

April 28, 2025

Eddie was immensely helpful with my trade in. He gave me multiple options and was open to hearing me out. Also shout outs to James for making the financing part fast and smooth for me! More

by Justin Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Matias, James Miyasato
Apr 29, 2025 -

Hyundai of Las Vegas responded

Justin, we're delighted to hear that Eddie and James made your experience at Hyundai of Las Vegas a positive one. Thank you for sharing your feedback!

February 11, 2025

Well let's start by saying they had our car for 2 days couldn't figure out what was wrong and then my husband came home Googled it and the problem was fixed.So my husband decided to make a call let them k More

by Efiengold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian McKenna
Feb 13, 2025 -

Hyundai of Las Vegas responded

It's disappointing to see that we have been unable to get in contact with one another. We strive for excellent customer care in every interaction. I would like to address these issues personally and ensure they are resolved appropriately. Please feel free to reach out at your convenience so we can discuss further steps together. Thank you, Zach Hafen - Service Manager - zachhafen@lithia.com

September 17, 2024

Scheduled an appointment for tire rotation. Service writer estimated 2 hours. After 2 hours he said I was next in line. I used the my Hyundai app, my car never moved for 3 hours. At that poi More

by teacherstax
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Higdon
Sep 18, 2024 -

Hyundai of Las Vegas responded

Hello, We apologize for the inconvenience you experienced with your tire rotation appointment. This certainly does not reflect the timely service we strive to provide, and we're sorry for any frustration caused. If you're willing, please reach out so we can discuss this further and work towards earning back your trust. Thank you, Zach Hafen - Assistant Service Manager - zachhafen@lithia.com

Sep 18, 2024 -

teacherstax responded

I would think that if you haven't started a scheduled tire rotation after 3 hours of waiting, that the service advisor would inform me that there was a problem and give us an accurate estimate on when someone would start the work. Your service writers would be much more helpful if they would communicate with your customers details and progress of repairs. Since I had the Hyundai app on my phone that is the only way I was aware that the work had not started as my vehicle never moved. I won't be coming back to your dealership for service or to purchase a vehicle in the future, because of this experience, as well as reading other reviews about your service department.

September 15, 2024

They are dishonest and totally took advantage of me. My sales person Tony was completely unprofessional! He mostly talked about his ex wife and girl friend. Not sure if he was coming on to me or what... More

by bksullee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Fisher
Sep 18, 2024 -

Hyundai of Las Vegas responded

Hello, Thank you for taking the time to review your visit and make me aware of your concerns. This is not the level of professionalism and transparency we strive for. I'd like to discuss this further with you and see how we can improve your experience. At your convenience, please contact me so that I may further assist you. Brian Mckenna - General Manager - brianmckenna@lithia.com