Hyundai of Lincolnwood
Lincolnwood, IL
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DON’T DO BUSINESS WITH THEM. I went in to purchase a used car for $17,500. They added a $3,000 UCI (Used Car Inspection) fee to the price of the car at signing. They lure you into the dealership and then try car for $17,500. They added a $3,000 UCI (Used Car Inspection) fee to the price of the car at signing. They lure you into the dealership and then try screwing you on financing and fees. They also promised me a specific price for a car lease and then backed out. They are a bunch of sleezy salesmen and thieves. More
We bought a new car and then got ripped off by the sales man and the finance officer who changed the terms of the agreement without our knowledge which will cost us $6000+ over the agreed upon price after t man and the finance officer who changed the terms of the agreement without our knowledge which will cost us $6000+ over the agreed upon price after the fact! Then argue with us over the first service that they told us to do then saying they didn't want to do it because of low miles, well then why call us and say we need that service at 6 months or it will void the warranty... This is the worst car dealer ever, NEVER AGAIN! More
Rude staff and a complete waste of time, especially the guy who seemed like he was the manager. Truly one of my worst experiences at a car dealership despite the brevity of my visit. Staff wasn't masked up guy who seemed like he was the manager. Truly one of my worst experiences at a car dealership despite the brevity of my visit. Staff wasn't masked up, despite numerous signs indicating masking requirements. They completely ignored me for about 10-15 minutes and then taunted me for trying to keep safe by wearing a mask and keeping distance from their unmasked employees. I had to walk out without taking my test drive or hearing any options on cars. Save yourself the headache and go to a different dealership where they'll respect and take care with your time and your health. More
Tough time to buy a vehicle with shortages! We weren’t able to buy a vehicle that day but Kevin tried to find us something and shared the options with us. able to buy a vehicle that day but Kevin tried to find us something and shared the options with us. More
General Manager Pete is rude and condescending and this was after us buying a brand new car… I love our new car but would never refer anyone to this dealership. We had some follow up questions regarding it was after us buying a brand new car… I love our new car but would never refer anyone to this dealership. We had some follow up questions regarding items we were promised and after calling multiple times and leaving a couple messages for our salesperson and for the manager and getting no response, we finally got a hold of our salesperson who had Pete call us back. He was rude, he told us he didn’t care what was promised and that he would not be giving us what was promised… he was so unprofessional and treated us like trash. More
A bunch of liars and sleazy coyotes. Anything you'd expect from a typical shady salesy car dealer, you will find it all here. Bait and Switch, treating you like a piece of meat the moment you walk in ( expect from a typical shady salesy car dealer, you will find it all here. Bait and Switch, treating you like a piece of meat the moment you walk in (they will make you very uncomfortable) "trying to be helpful" but then leave you sit and wait in a limbo with no updates for 20 minutes - translation: they don't give a flying flock about you. Do not trust these people, especially the manager Pete. More
Classic Bait and switch ended with a huge waste of time. Dealer had listed a 2021 Tuscon on AutoTrader with a $11k discount advertised. Emailed and called to confirm the deal was legit, clearly stating I Dealer had listed a 2021 Tuscon on AutoTrader with a $11k discount advertised. Emailed and called to confirm the deal was legit, clearly stating I wasn’t interested in driving 2 hrs if it the price wouldn’t stand. I was reassured. I spent a couple hours cleaning my trade in, drove to the dealership, test drove the car, and when the time came to make the purchase, they were $10k over the online price. Disrespectful to say the least. More
Worst service department customer service ever. I was told i have to pay a $160.00 diagnostic fee for them to even bother checking if what they need to fix is covered by my extended bumper to bumper warr told i have to pay a $160.00 diagnostic fee for them to even bother checking if what they need to fix is covered by my extended bumper to bumper warranty i purchased with their dealership when i purchased the car with their dealership as well. I asked for the warranty company phone number so i can check myself if the part is covered and they dont have the warranty information on their own product in their system after they have been fixing the car in their shop for years now. Once again i am sorry i purchased that brand and from that dealership. I am not even sure how they got their rating of 4.2 stars on google. It used to be lower and i see no change in how they treat their customers. More
This is by far the worst service experience I have ever had. I brought in my car at around 10:15 this morning. It is now 4:45pm, and in the six hours I have received no update. I can understand them being had. I brought in my car at around 10:15 this morning. It is now 4:45pm, and in the six hours I have received no update. I can understand them being busy so I called the service department. Several times it rang for a long time and went to voice mail. I still haven't gotten through to them. I got through to the cashier about an hour ago, she said we would check. We haven't heard from anyone, and nobody answers that line either. I got through to the sales tower once they took a message, I have no faith in that getting through. I won't willingly be brining my car back here. More
I leased an Elantra today and want to praise my salesman, Alex and the Finance Manager, Todd. They were extremely professional, knowledgeable, courteous and patient. I highly recommend Alex, Todd and Hyund Alex and the Finance Manager, Todd. They were extremely professional, knowledgeable, courteous and patient. I highly recommend Alex, Todd and Hyundai of Lincolnwood. More