Hyundai of Lincolnwood

I came to this dealer because of the good reviews I heard from others. In addition, upon visiting the dealer I was greeted courteously and felt comfortable with my transaction. The service I received was ex from others. In addition, upon visiting the dealer I was greeted courteously and felt comfortable with my transaction. The service I received was exceptional and they were willing to adapt to my needs; particularly, on my need for leather upholstery due to my child's allergies. The dealer representative that we worked with offered us options that we could work with and were interested in. He was very knowledgeable and was willing to go the extra mile in making sure us, the customer, came out happy. More

I had a great experience at Grossinger Hyundai. Alex Reynolds, in particular, made me feel very safe and comfortable throughout my car-buying experience. I am a recent college graduate and this vehicle Reynolds, in particular, made me feel very safe and comfortable throughout my car-buying experience. I am a recent college graduate and this vehicle is my first large purchase that I made on my own. Alex was aware of this, and did everything he could to accomodate to my needs. I felt he was honest, open, and truly cared about finding me the best car possible. I would definitely recommend going to Alex in the future. More

outstanding service. Server dealers said not to go to Grossinger and gave negative comments, but I found them to be outstanding, the very best price, and good customer service. They didn't pressure me Grossinger and gave negative comments, but I found them to be outstanding, the very best price, and good customer service. They didn't pressure me to buy extras and the car was great. I believe they are really trying to improve the dealership. I met the general manager and owner which is nice to make the personal connection. Great job Alex. Give them a try. Dr Dan. More

beware, stay way. I don't know why Carolyn Grossinger would ever led her name to such a xxxxxxx place. FYI, be prepared before you close your deal to at the last minute have the sales person pull out an would ever led her name to such a xxxxxxx place. FYI, be prepared before you close your deal to at the last minute have the sales person pull out an arbitration agreement for you to sign. Nice scummy, bottom of the rung business practice. I live just a few blocks from the dealership and will never step in its doors again. Nor any other Grossinger dealership. More

customer service sucks when you first drive in. They do not even great and just sit you in the lobby without asking what you need done. when you are given a wait time its not accurate and then you dont eve not even great and just sit you in the lobby without asking what you need done. when you are given a wait time its not accurate and then you dont even get your car fixed with certified machanics. i will never go back to them again. More

Stay away from Grossinger Hyundai and Kia !!!! I Stay away from Grossinger Hyundai and Kia !!!! I called about a new 2012 Sonata they had advertised and talked to Dana who made an appointment for Stay away from Grossinger Hyundai and Kia !!!! I called about a new 2012 Sonata they had advertised and talked to Dana who made an appointment for me with LeShawn. I asked how many they had at this price and was told they had at least 5 at the same MSRP. I offered to give a debit card to hold a vehicle (any color) but was told that was not necessary. This was at 4pm.I drove 60 miles (one way)only to find out that there was only one car at that price and they "couldnt even come close" on the price of any others with the same MSRP. Upon leaving, I also had the ad for the new 2012 Kia Optima LX (the Kia dealer is across the street) so I called and once again spoke with Dana. I didnt tell her who I was I just said I was inquiring about the Kia that was advertised. She explained about the car, even stating that it was Red and confirmed stock number. She asked me if I'd like to make an appointment to test drive it and I asked her if the car was still available and she said "Yes it is here on our lot" I told her great, I was across the street at the Hyundai dealer and would be there in 2 minutes. Well there was no car there, it was supposedly sold early that morning. I asked to see a manager and waited 20 minutes, then was told he was on a test drive. What GM of a car dealer goes on test drives ?????? I was furious and left. I went to Family Hyundai in Tinley Park, who gave me a great deal and were very nice. I will be contacting Hyundai USA on Tuesday to formally lodge a complaint as well as the BBB. This, in my opinion, is "Bait and Switch" which I believe is illegal, and will do everything in my power to keep other would be buyers from getting scammed. More

After graduating from college I purchased a new 1991 Hyundai Excel from Grossinger Hyundai. In 1991 I experienced no problems with the dealership - positive experience. After 20 years, I returned to G Hyundai Excel from Grossinger Hyundai. In 1991 I experienced no problems with the dealership - positive experience. After 20 years, I returned to Grossinger Hyundai and purchased a new 2012 Hyundai Elantra Limited for my wife, which she loves! No hassles, no problems - another positive experience. I would recommend Grossinger Hyundai to anyone in the market for a Hyundai. More

came in with no air conditioning 6,400 miles. told would have to come back on friday.service guy wouldn't even look under the hood (during the hottest week of the year) went home and called to complain to m have to come back on friday.service guy wouldn't even look under the hood (during the hottest week of the year) went home and called to complain to manager. told to come back. sat for three hours and never given an update. watched "judge judy" and "dr phil" if you're going to have those shows on think of serving alcohol. handed keys with no paper work. was told it would be mailed. not a fun day. just read in todays paper hyundai is rated #1 in customer loyalty. so your cars makes people happy. now if the employees would step up. really does anyone there smile.hey you're #1 be happy. More

Avoid this place at all cost! They will not call you back, apparently they do not need business. I was passed around to about 20 sales people over the phone and when I arrived I dealt with a completely back, apparently they do not need business. I was passed around to about 20 sales people over the phone and when I arrived I dealt with a completely different salesperson. It was very frustrating and stressful dealing with the salesperson. She did would not give me straight answers. It was a total waste of my time. Needless to say I did not purchase anything from them. More