Hyundai of New Port Richey

Roxanne was very helpful, from the moment I pulled into the They greet you, check you in, and if there any surprises during the overall diagnosis and have to order a part, they assist with a rental. I dont have They greet you, check you in, and if there any surprises during the overall diagnosis and have to order a part, they assist with a rental. I dont have anything, but praise for Roxann and the Service dept. More

Great experience The service team did a excellent job on servicing my vehicle, everything was completed in a timely manner and car looked great when I received it back The service team did a excellent job on servicing my vehicle, everything was completed in a timely manner and car looked great when I received it back from getting my oil changed. Barry went above and beyond the call of duty by expediting my service so I could get to my meeting that I had scheduled and making sure that everything was done efficiently. Even my sales person, Jimmy Hendren came to check to make sure that everything went smoothly for my vehicle needs. I was extremely pleased with the whole experience with very little wait time, Hyundai of NPR is the greatest for sales and service!!! More

Alignment adjustment took longer than I expected. I had a 10am appointment time with service being completed at 12:30 pm. Service time is always a very long wait. took longer than I expected. I had a 10am appointment time with service being completed at 12:30 pm. Service time is always a very long wait. More

Long wait for an appointment I made an appointment at 1230 for new tires. My car sat outside and didn’t even get into the garage until around 1:15. Then I waited another 2 hours j I made an appointment at 1230 for new tires. My car sat outside and didn’t even get into the garage until around 1:15. Then I waited another 2 hours just for new tires. I do not understand the point of a “scheduled” appointment if my car is not going to be even look at until almost an hour after I bring it in. The people at the service desk told me the day before that the total time for new tires would be maybe a little over an hour. In total I waited almost 3 hours. The people at the service desk told me that the “appointment time” is more like a “check in” time. I understand that this dealership is busy and unforeseen complications do happen with cars, and I take that into account. But my appointment time should be reserved for my cars time, not a suggested time or to fill slots and then get to cars when they can. More

Another successful visit Roy always provides exceptional service. I trust him with recalls and everything related to my Sonata. I highly recommend Rot. He goes beyond my ex Roy always provides exceptional service. I trust him with recalls and everything related to my Sonata. I highly recommend Rot. He goes beyond my expectations. More

Awesome Service Amanda Murphy was great to deal with. She explained everything that was going to serviced on my SUV. They have a great lounge area and by the time I w Amanda Murphy was great to deal with. She explained everything that was going to serviced on my SUV. They have a great lounge area and by the time I was getting comfortable the service was done! Great place! More

Relaxing and Pleasurable The experience was real special. The salesman was very informative and understanding to all of my concerns and needs. Showed me some Great Auto's and The experience was real special. The salesman was very informative and understanding to all of my concerns and needs. Showed me some Great Auto's and gave me positive information on all of them. I chose the Tucson because it fit all of my needs. I had explained what my needs were, and the salesman hit it right on the head. Wonderful Experience. More

Excellent experience again! I’ve been coming to this dealership for a few years, purchased 3 cars now. I’ve been to other dealerships looking at vehicles but I always come back t I’ve been coming to this dealership for a few years, purchased 3 cars now. I’ve been to other dealerships looking at vehicles but I always come back to this one. The team and sales people are so friendly and make the process very quick and easy! My salesman Armando was wonderful! I highly recommend you come and ask for him! Very personable and eager to please! Thanks again Hyundai team for making this yet another great experience! More

Courteous Took 2hrs for a simple oil change in the middle of the day with an appointment. It was free, but that was way to long. Took 2hrs for a simple oil change in the middle of the day with an appointment. It was free, but that was way to long. More

Best service ever! I was unable to complete a purchase at a West Palm Beach Hyundai dealer. Shortly thereafter I was introduced to Scott Fink the owner of the New Port R I was unable to complete a purchase at a West Palm Beach Hyundai dealer. Shortly thereafter I was introduced to Scott Fink the owner of the New Port Richie location. Between Scott, Dave Frazier, and SM Sean they were able to complete my deal with ease and the utmost professionalism. They even delivered my car and picked up my trade. It was by far the best car buying experience I ever had. On top of that, I love the car. Easily my favorite car ever. The follow up by SP Bill has been great too. These guys are the best! I feel like I made some new friends and will continue to do business with this top notch organization. More