Hyundai of New Port Richey

D.J. Frazier was very polite, professional and helpful from the moment we stepped in the store until we took our last steps out the door. Not so sure the sale wou was very polite, professional and helpful from the moment we stepped in the store until we took our last steps out the door. Not so sure the sale would have happened had it not been for me. Oh, and we did not know him previously nor had we ever laid eyes on him in our life. Hats off to him, he is a true asset to the dealership! Best Regards, Karl & Janice More

Purchase Moji was wonderful, helpful and very knowledgeable and honest. We will definitely work with him for our next purchase. He is a good asset to company Moji was wonderful, helpful and very knowledgeable and honest. We will definitely work with him for our next purchase. He is a good asset to company More

Tires I brought in my car for a flat tire. It took longer than I wanted it to be, but Keith was very pleasant, and accommodating I brought in my car for a flat tire. It took longer than I wanted it to be, but Keith was very pleasant, and accommodating More

Waste of time Sat for over two hours for them to even start the oil change on an appt. Then they did not check the alignment as requested twice (once when setting t Sat for over two hours for them to even start the oil change on an appt. Then they did not check the alignment as requested twice (once when setting the appt and once when I arrived). No apology when this was brought up. Just that they are busy and that was it. More

Great service The customer service was exceptional and fast! Definitely would recommend to anyone the needs their car serviced here. Thank you for the amazing servi The customer service was exceptional and fast! Definitely would recommend to anyone the needs their car serviced here. Thank you for the amazing service guys! More

Pam was awesome She was very helpful. I had just lost my husband and this was all overwhelming as he took care of these things. She allowed me to share my feelings w She was very helpful. I had just lost my husband and this was all overwhelming as he took care of these things. She allowed me to share my feelings without it making me feel she was too busy ..it was very busy. I’m glad I drove the 25 miles there. Thank you, Pam More

Misleading I drove out of the way here for the $21.95 oil change. I thought, that’s a great deal to offer loyal customers! 1. The price has gone up to $26.95 I drove out of the way here for the $21.95 oil change. I thought, that’s a great deal to offer loyal customers! 1. The price has gone up to $26.95 2. I went Only to find out a tire rotation isn’t included (so why did it take over an hour to complete?) and they want to charge $20 for that. So it would have been more expensive to have the oil change/tire roation done there AND I had to drive far. And wait. So basically I drove 45min for what I could’ve had done at the corner place for cheaper. Disappointing, and I have been happy with the dealership until this. The moral of the story is so your due diligence and read the fine print. More

Surprising professional service. At first I thought my Santa Fe Sport was glitch oriented. However, service assistant manager Lilly diagnosed the electrical problem as soon as I desc At first I thought my Santa Fe Sport was glitch oriented. However, service assistant manager Lilly diagnosed the electrical problem as soon as I described the problem with the unusual lights on the dash, she also stated the fix was under the 60k warranty. I live 40 miles away and I wish the service department was much closer. This is the third Hyundai vehicle we have purchased since 2004. More

Great service, Mary B. Was so knowledgeable and helpful. The appointment was kept on time. Mary B. the service person kept me informed throughout my stay. I enjoyed some popcorn while I waited. My car was re The appointment was kept on time. Mary B. the service person kept me informed throughout my stay. I enjoyed some popcorn while I waited. My car was returned clean and shiny, the car wash was appreciated. The experience was painless and I am proud to be a Kona owner. More

Excellent service I never thought I would trade in my Lexus for a Hyundai but Chris proved me wrong with his experience and knowledge he is..... how should I say it, he I never thought I would trade in my Lexus for a Hyundai but Chris proved me wrong with his experience and knowledge he is..... how should I say it, he is the man, love that guy I would shop there at Hyundai or new port Richie again thank you for your terrific service. More