Hyundai of New Port Richey - Service Center

Sonata repairs The greatest service and dealership that I have been to. Pleasent customer oriented and having parts in stock. Service advisories are very helpful and The greatest service and dealership that I have been to. Pleasent customer oriented and having parts in stock. Service advisories are very helpful and personable. Without a doubt has to be the best in the state of Florida. Would recommend this dealership to anyone. More

Great experience Set up appointment online last minute and they where able to get me in. Had no wait time and had finished with car washed in no time. I will only brin Set up appointment online last minute and they where able to get me in. Had no wait time and had finished with car washed in no time. I will only bring my cars here for service. Excellent job Barry R More

Oil change and tire replaced I went in for an oil change and wanted a new tire because I had a nail in the tire and I got told the tire couldn't be replaced. I'm not happy about t I went in for an oil change and wanted a new tire because I had a nail in the tire and I got told the tire couldn't be replaced. I'm not happy about the tire and plan on going to a higher up to express my concern More

Very helpful with my issues Garrett was very helpful with the problems I had on my 2011 Gennis. I left the car so they could fix tint on the window and repaint the door handles. Garrett was very helpful with the problems I had on my 2011 Gennis. I left the car so they could fix tint on the window and repaint the door handles. Was in and out of the service dept. in 15 minutes. More

NOT HAPPY AT ALL I hadn't changed my oil in over a year. I brought my car to the dealer to get the oil changed. They refused to change the oil and said I needed a new I hadn't changed my oil in over a year. I brought my car to the dealer to get the oil changed. They refused to change the oil and said I needed a new motor. They took pictures of the engine and sent them to California to see if they would replace the engine for free. Of course they said no. I took the car to a mechanic friend and he put engine smudge cleaner in, waited 15 mins then changed the oil. The car runs great !!!!!!! Just as it did when I first purchased it. There is ABSOLUTELY NO WAY I WOULD EVER TAKE MY CAR THERE EVER AGAIN. Nor will I ever buy another car from Hyundai. They only wanted me to go deeper into debt and purchase another car for NO REASON what so ever. So if this happens to you, don't believe them. Take your car to a great mechanic not the Hyundai dealer. More

The Best First, I loved Lily - knowledgeable, friendly, clearly wanted to be helpful, and she was. Car was ready (after oil change and wash) at least 1/2 h First, I loved Lily - knowledgeable, friendly, clearly wanted to be helpful, and she was. Car was ready (after oil change and wash) at least 1/2 hour earlier than expected. More

Great customer service Mary is top notch customer service. Very efficient and thorough and always a pleasure to deal with. Every time we come in she makes us feel welcome Mary is top notch customer service. Very efficient and thorough and always a pleasure to deal with. Every time we come in she makes us feel welcome More

Genesis Sedan Warranty Service Brought my Genesis Sedan in for warranty service on the following items: 1) Fuel door will not latch after opening. Problem still exists. 2) Steeri Brought my Genesis Sedan in for warranty service on the following items: 1) Fuel door will not latch after opening. Problem still exists. 2) Steering wheel has an intermittent annoying creaking noise during low speed operation; most of the time during the first few minutes of operation in the morning. Dealer could not duplicate. Problem still exists. 3) Rear end howls between 40-20 MPH wheel coasting/decelerating. Noise not heard on same car of a friends. Suspect possible rear end issue. Dealer has ordered a rear differential. Waiting on parts to arrive. 4) Car is a garage kept 2015 with 25K miles on it and already front headlamp assemblies are experiencing exterior plastic degradation on the tops of the assemblies. Dealer would not warranty as the stock halogen bulbs had been removed by previous owner and LED bulbs installed to improve light output for night time driving (Car did not come with Xenon headlamps). Bulbs installation had nothing to do with the exterior plastic deteriorating. Poor quality materials used on headlamp assemblies is the root cause. After the tech looked at the car for this discrepancy, when the car was re-assembled, several of the plastic clips that hold the cover on under neath the hood were left out and missing. Others were broken and others not installed correctly. Customer is now fixing on own dime. Amanda Murphy, however, was very professional to work with. More

Wonderful service Pam was amazing at getting the things I needed done with my car quickly ! She even called when the service had been completed and printed out the spe Pam was amazing at getting the things I needed done with my car quickly ! She even called when the service had been completed and printed out the specs of my wheel alignment for me More

Window tent & armour guard Was taken on time by a very helpful staff member. When it was completed I was called on my cell phone that all was done. Was taken on time by a very helpful staff member. When it was completed I was called on my cell phone that all was done. More