Hyundai of New Port Richey - Service Center

New to the area They were very accommodating to my work schedule and getting me right in. The shuttle is a great convenience. They took care of a recall and did the They were very accommodating to my work schedule and getting me right in. The shuttle is a great convenience. They took care of a recall and did the routine maintenance. It always costs more than planned. My only complaint is that they can't determine why my car hesitates on acceleration, they tell me it doesn't do it... but it does! More

Review Everything is great! Especially the excellent customer service I received from Cory Cheek! I buy all my cars from him!! The service center is great to Everything is great! Especially the excellent customer service I received from Cory Cheek! I buy all my cars from him!! The service center is great too! More

First time! I had an appointment at 10:30am. We got to the dealership a little early and pulled in to the service center and right away I was greeted. He asked me I had an appointment at 10:30am. We got to the dealership a little early and pulled in to the service center and right away I was greeted. He asked me if I had an appointment told me to walk in and go to the counter where I was met by a pleasant associate there, blonde haired young girl. She asked my name and asked for the keys she told me that they will let me know when it was done. It went by fast my oil change didn’t take more than an hour so I was in and out. Thanks for the great service More

VERY GOOD PLACE FOR SERVICE GREAT SERVICE - ROY LANDIS DOES A GREAT JOB, ALWAYS PLEASANT AND ALWAYS HAS A SMILE ON HIS FACE, AND ALSO SEES THAT THE JOB IS DONE RIGHT, THE FIRST T GREAT SERVICE - ROY LANDIS DOES A GREAT JOB, ALWAYS PLEASANT AND ALWAYS HAS A SMILE ON HIS FACE, AND ALSO SEES THAT THE JOB IS DONE RIGHT, THE FIRST TIME. More

Best Service yet! Katrina was very helpful and took care of everything. My waiting time was less than it usually is and I was on my way home in less than a hour. Plus Katrina was very helpful and took care of everything. My waiting time was less than it usually is and I was on my way home in less than a hour. Plus I got a free car wash. I would give Katrina 7 stars but you only have 5 stars. More

Great Customer Service Amanda Murphy was very helpful and explained every thing in detail. The waiting time was exactly what she said it would be. A pleasure to deal with. Amanda Murphy was very helpful and explained every thing in detail. The waiting time was exactly what she said it would be. A pleasure to deal with. More

Lug nut and stud removal I bought a certified pre-owened 2010 Hyundai Elantra in Jan 2016. I have had my service work ( oil change, tire rotation) done by New Port Richey Hyun I bought a certified pre-owened 2010 Hyundai Elantra in Jan 2016. I have had my service work ( oil change, tire rotation) done by New Port Richey Hyundai. On one service two studs were stripped...... I did not have time for them to fix but did have work completed by a licensed repair shop at my expense. On September of this year I had another oil change and tire rotation and expressed to the repair manager about being cautious while removing lug nuts. Well, another stud was stripped and the explanation I got was that they were on too tight. I explained that they were the last to do rotation and then I was told that it’s an old car and lug nuts don’t like coming on and off. In the end they did fix stud and lug nut. Keith Chase was very good at resolving situation and was a pleasure to work with navigating these issues. I intend on rolling over this vehicle with NPR Hyundai.... thanks Douglas Muxworthy More

Professional..Excellent Maintenance Review Technician that received us was very thorough and informative. She scheduled our next appointment and explained all work to be done.Also made the nece Technician that received us was very thorough and informative. She scheduled our next appointment and explained all work to be done.Also made the necessary recommendations needed for our next visit. More

Second trip for same AC problem Nothing but colluded lies; held there almost 4 hrs w no diagnostic outcome! “All ‘16’s only cool in max position!” Plan to go to a different Hyundai d Nothing but colluded lies; held there almost 4 hrs w no diagnostic outcome! “All ‘16’s only cool in max position!” Plan to go to a different Hyundai dealership for AC diagnostic. Even salesman not available. They just wanted me to leave, w/o asking so many (unanswerable) questions by the so called experts! Never again! More

Roy is 5star service guy Since I bought my 2013 Sonata, I've always come to the Certified Used branch for my service. Best price, never too long of a wait and Roy is always o Since I bought my 2013 Sonata, I've always come to the Certified Used branch for my service. Best price, never too long of a wait and Roy is always on top of things. If I ever trade the Sonata, I'm still coming here for all my service. More