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Hyundai of New Port Richey - Service Center

New Port Richey, FL

3.9
2,348 Reviews

2,348 Reviews of Hyundai of New Port Richey - Service Center

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October 21, 2023

in my opinion the sales department is ok the salesman we dealt with was fine the problem is the service department i had a 2023 Elantra with a transmission problem they had the car for 13 days the first tim More

by anahughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Hutchinson
Oct 23, 2023 -

Hyundai of New Port Richey responded

Hi Ana, customer satisfaction is our top priority and we are very sorry to hear about your experience. We would appreciate the chance to speak with you regarding this matter. We truly value your business, and we always work to do the right thing. Please give us a call at (727) 569-0999. We look forward to speaking with you.

Oct 23, 2023 -

anahughes responded

called the number got the operator no one knows who I should talk to about this another great response from the dealer!

September 22, 2023

I purchased 2 Ioniq 5’s from this dealership in 2022 and those transactions were very smooth overall. So far we have had carpeting come off the back of the rear seats, USB ports blown, and now I have a saf More

by Realist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lily Cawley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Simak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Boulahanis, Roxanne Curral
Nov 01, 2023 -

Hyundai of New Port Richey responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

June 06, 2023

I live in St. Petersburg and I purchased my Hyundai Sonata Sport Turbo from Hyundai of New Port Richey Certified Used Cars just a little over 2 years ago. Albeit I More

by rgkuester
Recommend Dealer
Yes
Employees Worked With
J.V. Nicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

Sales was great but heaven forbid u have a service issue they mess around for weeks and then Billy the service guy will make sure you still don't get car fixed pls do yourself a favor hyundai are great cars More

by vermontcountry73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Van Gelder
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Garrett Mixon has always provided professional assistance both times I have brought my vehicle in for repairs. He knows what he's talking about and is fair on quotes and advice. More

by Will
Recommend Dealer
Yes
Employees Worked With
Garrett Mixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2022

Please read below a statement from Hyuandai's Business Ethics page suggesting that the company strives to build friendly relationships with customers...Ha! You'll find the entire ditty on the Corporate we More

by twinkleandco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J.V. Nicolas
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

All of a sudden they’re not gonna honor my signed maintenance plan with plenty of miles and years left on the plan. I don’t recommend this dealership no more since they don’t honor their agreements. More

by ASLAMLJ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Management dept was not going to honor the agreement
November 28, 2021

ZER0 stars, you will be lied to by everyone there. That's what a car dealership does. What to keep your job there, you must bring in money. Yes, I was told that by a person who worked at one. My personal ex More

by Myfauna
Recommend Dealer
No
Employees Worked With
Roxanne Curral
June 18, 2021

Person never asked my name.Oil chg took 1.75. Hour Person never asked my name. Oil chg took 1.75. Hour ..ridiculous. She never commuted.. what was being done or what had been done. Just handed me my More

by Fred
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lily Cawley
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Had something stolen from my car while it was taken in for paint and can't get anyone to call me back about it. Left several messages for 4 days. More

by staciemcguire1215
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shaun Koch
1.0
This rating includes all reviews, with more weight given to recent reviews.