Hyundai of New Port Richey - Service Center

I went in for service on my 2007 Tucson, and drove away in a 2013 Accent. I had test driven an Accent about a year ago, but was not ready to give up the SUV. Although I didn't intentionally plan to buy a in a 2013 Accent. I had test driven an Accent about a year ago, but was not ready to give up the SUV. Although I didn't intentionally plan to buy a new car today, after talking with Felix and driving the newer vehicle, I decided to treat myself to something new and improved. I really enjoyed my Tucson for 6 years/10 months, and it was dependable and performed well. I was not pleased with the trade in value, but I'm pleased with the new purchase and after a few days or weeks I'll be more pleased. I was there for 5 to 6 hours, which is a long time, but the dealership was bustling with customers all day long, so the time went quickly. Felix was very professional, courteous, and knowledgeable of the products . It was a pleasure working with him. More

WOW what a great place to get our car serviced. I was told God Bless you from a service writer . Great customer service is very hard to come by now a days. so many people only do what they have to to get told God Bless you from a service writer . Great customer service is very hard to come by now a days. so many people only do what they have to to get by in life and dont treat people with respect. Not the case here at Hyundai of New Port Richey. It almost seemed like Raymond built the car himself and was sorry it was having a problem.I will never choose anywhere else for service again. My car was clean when I got it back. WAY to Go. God will bless your business if you treat customer like I was treated and from what we seen in the short time we were there they did. everyone we seen that worked in service area was awesome. More

I went in and got my 2010 Hyundai serviced for a recall. As I am waiting in the waiting there was this gentleman giving a Sales Associate a run for his money. I couldn't get over how patient this sales as As I am waiting in the waiting there was this gentleman giving a Sales Associate a run for his money. I couldn't get over how patient this sales associate Felix was. After 1/2 hour watching what was going on I said to that sale person Felix I would like to look at some cars. No problem after I finish with this customer I will help you. Awhile later I got a tap and Felix asked are you ready. I said I am waiting for my car at service. He said give me a minute I will let them know. Back he came and we looked at a few cars I like the Elantra's with a grey interior. I didn't want black. Felix said we have a blue one. Well it was gone . We passed the truck delivery and I said to Felix I like that Blue car on the truck. The next thing I knew that car on that truck that just came in was going to be mine. I couldn't get over how fast it got off the truck. Felix and I was on our way out of the dealership and a guy hit us in the back. Felix took it right over to sand it out comes back asked me what do you want, tell us what we can do for you . Well I signed for a lease for 4 year Well the dealership worked out a deal with me and later that day I was in my car. I am hoping this lease works for me I never leased before. Felix gave me his number to call him anytime. I have done that with many questions. Keep up the good work Felix and thank the owner for me for his help. More

Great service, professional, and quick. Jeff is wonderful! Recieved knowledge on car needs and what benefits the car long term. Will continue to go there for service. wonderful! Recieved knowledge on car needs and what benefits the car long term. Will continue to go there for service. More

Mike was very professional and really went out of hie way to please Mrs Murray and myself. We had leased the Elantra and were really not pleased ' Mike was able to re negotiate the deal and enabled us to p to please Mrs Murray and myself. We had leased the Elantra and were really not pleased ' Mike was able to re negotiate the deal and enabled us to purchase instead of the lease. I commend him for staying with us thru out the deal/ We believe him to be an asset to your company. More

I received a very pleasant welcome from Raymond and he quickly got me written up for my oil change. I let him know that I had a competitors coupon from another Hyundai dealership and he let me know that quickly got me written up for my oil change. I let him know that I had a competitors coupon from another Hyundai dealership and he let me know that they would match the price without blinking an eye. I also asked him if he could have the interior windshield cleaned and the floors vacuumed while the vehicle was in the shop, and he said that he would and he also did at no charge. When I went into the waiting area, I was pleasantly surprised by a popcorn machine and lots of private areas to get some work done. Thanks for making this a great experience from start to finish!!! More

Jeff Vuncannon greeted me when I arrived and took excellent care of me and my car during my recent visit. Jeff was very professional and efficient in assisting to my needs. He definitely exceeded m excellent care of me and my car during my recent visit. Jeff was very professional and efficient in assisting to my needs. He definitely exceeded my expectations. Thank you. More

It was time for regular service on both cars. Our service person was very nice and friendly. Our sales rep that we dealt with on both cars, Faith Respler, saw us sitting in the waiting area. I leased the Son person was very nice and friendly. Our sales rep that we dealt with on both cars, Faith Respler, saw us sitting in the waiting area. I leased the Sonata 6 months ago and even though it is a great car I have found that it wasn't the choice I should have gone with. I had been on the fence between the Sonata and the Tuscon. Well after expressing this to Faith she ran the numbers and let me know where I stood. It's not something I can financially do at this time but I did appreciate her checking it out for me and not just trying to make the sale. Driving the Sonata is certainly not a hardship I know I'll be back for that Tuscon someday. More

I have given this rating to Hyundai of New Port Richey because they are by far the best dealership I have ever delt with. They explain in detail what has to be done and why so I have the decision to make because they are by far the best dealership I have ever delt with. They explain in detail what has to be done and why so I have the decision to make. I always follow the advise of my service person because I trust his judgement and know that he would not steer me wrong. Always friendly and helpful, just love going there!!! More

Service was very good, people very friendly, they called me when the car was ready. Not terribly happy with the price, but nothing is cheap in the current economy. me when the car was ready. Not terribly happy with the price, but nothing is cheap in the current economy. More