Hyundai of New Port Richey - Service Center

Terrible service We have been there several times and, even though I asked them to vacuum and wash the vehicle every visit (a complimentary service) it is never done. We have been there several times and, even though I asked them to vacuum and wash the vehicle every visit (a complimentary service) it is never done. Took 2 vehicles to get the windows tinted and asked again. When they called to advise the first vehicle was read. i asked of they washed and vacuumed the car. They said yes. Went to pick up the vehicle and it eased not washed nor vacuumed. Spoke to the manager about it. Left the second vehicle and I was assured that it would be washed and vacuumed. Returned to get the second vehicle and it was not vacuumed. Terrible service. I do not recommend. More

Oil Change I can't believe it took almost 2 hours for a simple oil change🙄. I realize their are times a business can be extremely busy. However, I expect better I can't believe it took almost 2 hours for a simple oil change🙄. I realize their are times a business can be extremely busy. However, I expect better from Hyundai More

Maintenance in service Mary helped me as always Thank you Mary for your kindness and always willing to assist me. If you look at my maintenance history and my address you will see I do come here and Thank you Mary for your kindness and always willing to assist me. If you look at my maintenance history and my address you will see I do come here and have Mary assist me ... thank you so much More

Best dealership I've dealt with. Had an appointment, Was taken promptly ,everyone was very very pleasant and helpful. Gave a great review today at work. I was surprised that it took Had an appointment, Was taken promptly ,everyone was very very pleasant and helpful. Gave a great review today at work. I was surprised that it took over 2 hrs for my first oil change, but it was Monday morning and I'm sure people were getting their cars serviced for holiday travel. Before my Tuscon I leased a Sonata which loved but the lease was up and I wanted to go back to an SUV. I just miss my sunroof so so much Carol Sedor More

Andrew was my Knight in Shining Armour After years of struggling with multiple problems with my Elantra, Andrew stuck with it and eventually solved all of the problems and stepped up to the After years of struggling with multiple problems with my Elantra, Andrew stuck with it and eventually solved all of the problems and stepped up to the plate numerous times to ensure I was a satisfied customer. He is the best! More

They drove me home while I waited Extended warranty was worth it. A/C compressor went. They drove me home and picked me back up within a few hours. Friendly service and gave me a compl Extended warranty was worth it. A/C compressor went. They drove me home and picked me back up within a few hours. Friendly service and gave me a complete diagnostic More

Satisfied I wish someone would come out with you to your car, and explain to you what they did and what needs to be done and just to go over and give you a run I wish someone would come out with you to your car, and explain to you what they did and what needs to be done and just to go over and give you a run down. I don’t like that they just hand you your keys and send you on your way. Need to take more time for that personal connection. Also you can’t even call the line to make a appointment for service I never get anyone. I have to actually go in to the dealership and make a appointment. More

Service Review Dealership is clean and service is good and done in a timely manner. People are friendly and very helpful with questions being asked about service bei Dealership is clean and service is good and done in a timely manner. People are friendly and very helpful with questions being asked about service being done. More

Unreasonable Wait Time Everyone is very friendly and the facility is clean and inviting. However, despite having made an appointment for a routine service, the scheduled oil Everyone is very friendly and the facility is clean and inviting. However, despite having made an appointment for a routine service, the scheduled oil change took 2 hours to complete. I’m not all that sure what the point of making an appointment is. More

Success in Time I had an oil change and filter, tires rotated, engine air filter replaced, and air conditioner filter replaced. I asked the service man if this could I had an oil change and filter, tires rotated, engine air filter replaced, and air conditioner filter replaced. I asked the service man if this could be done in 15 minutes? He smiled of course and said they will get it finished in no time but a good possibility not 15 minutes. Of course I was just kidding. But it was finished quicker then I expected. I even had the floors cleaned and a car wash. A excellent job well done. Hats Off Guys!!!!!!!!!!!!!! More