Hyundai of New Port Richey - Service Center

Dead battery Pamela was great. She helped lower the cost of a battery replacement. The original replacement was going to be a significant price. But Pamela engaged Pamela was great. She helped lower the cost of a battery replacement. The original replacement was going to be a significant price. But Pamela engaged who she needed to and they were able to reduce the price. Something about a “PU”. Much appreciated More

semi yearly oil change most of the time when I come in for my semi yearly oil change the place is packed and yesterday was no exception, but somehow they had me in at the ex most of the time when I come in for my semi yearly oil change the place is packed and yesterday was no exception, but somehow they had me in at the exact time I was scheduled and out within 30 min..I was suprised and very please with the whole experience. More

Excellent I travel a lot so I’m in for oil changes just about once a month or so and I’ve never had a complaint about my wait or the service. Always friendly an I travel a lot so I’m in for oil changes just about once a month or so and I’ve never had a complaint about my wait or the service. Always friendly and so helpful with any questions or concerns I have More

Mary is wonderful Great service and fast..very attentive..i love the way that they care for the customer and the cars. Mary displays great customer service qualities. Great service and fast..very attentive..i love the way that they care for the customer and the cars. Mary displays great customer service qualities. More

warantee work Lily Cawley was truly awesome. She handled the situation in a curtious manner and checked for all my system updated without me asking Thank You Lily Cawley was truly awesome. She handled the situation in a curtious manner and checked for all my system updated without me asking Thank You More

Multiple visits I brought my car in because my check engine light cane on and engine started bucking. After sitting at dealership for almost 2 hours I am told that th I brought my car in because my check engine light cane on and engine started bucking. After sitting at dealership for almost 2 hours I am told that the issue has to do with the software update recall that was done 3 months ago and that I will be getting a rental for a couple of days. That’s fine and all. I get a call the next morning being told my car is fixed and that the wiring harness needed to be replaced. After getting the car home’ I start having the exact same issue I did before. I bring the car back after work the next day and sat there for another hour and a half and then told I’m getting my rental back and that they aren’t sure what’s wrong. Again 2 days later they call me and say it’s fixed and that it was my knock sensor, this is the 2nd time in a year and a half I brought my car there for something and was told it was fixed when it wasn’t. The first time my defrost wasn’t working. After being told it was fixed still wasn’t working and had to bring car back the next day. More

Easy Breezy Straight forward and to the point service. Roxane was the best! On time appointment and good communication. The waiting area kinda sucks but that the Straight forward and to the point service. Roxane was the best! On time appointment and good communication. The waiting area kinda sucks but that the only complaint. More

Mystery noise found! Great service tech found an annoying rumbling noise in my Sante Fe. Broken sway bar connection replaced and on my way. Thanks so very much Great service tech found an annoying rumbling noise in my Sante Fe. Broken sway bar connection replaced and on my way. Thanks so very much More

time wasted away The quality of the work was fine, but 2 hours for a scheduled oil change & tire rotation is time wasted. Either schedule more time per customer or res The quality of the work was fine, but 2 hours for a scheduled oil change & tire rotation is time wasted. Either schedule more time per customer or reschedule us. We have better things to do with our time. It shouldn't have taken more than 30 minutes for this repair. Vet disappointed. More

Oil change and regular maintenance As soon as I enter greeted like family and no nonsense, they ask reason for visit. I tell them my needs and they handle just that. Always very friendl As soon as I enter greeted like family and no nonsense, they ask reason for visit. I tell them my needs and they handle just that. Always very friendly and welcoming. They always go over in detail what was done to the car and explain any concerns they see. More