Hyundai of North Miami - Service Center

Alan Valdez Pleasant and patient. Took his time to explain in detail the issue my car had so that i could understand clearly. Very fast to respond to my needs. Pleasant and patient. Took his time to explain in detail the issue my car had so that i could understand clearly. Very fast to respond to my needs. Other staff makes you feel welcome as well. Customer service at its best. More

Great customer service from Daily Diaz-service advisor! Any time you have to have your car serviced and repaired it can be a very scary, anxiety provoking event. Daily Diaz, service advisor was terrific! Sh Any time you have to have your car serviced and repaired it can be a very scary, anxiety provoking event. Daily Diaz, service advisor was terrific! She was very reassuring throughout my visit. She knew right away what she thought the noise in my car was from and confirmed it with the repair crew. She identified other needs my car had and really listened to my concerns. She she promised something-she delivered. I appreciated the wonderful customer service she provided and her dedication in doing her job in a professional manor. When I get good service I always pass it along and I hope that her supervisor reads this review. Thank you Daily! (I was waiting to get a Hyundai survey so that I could pass along how great Daily was and give her the highest rated numbers I could-but I received no survey.) Thank you-Kelly Michael More

Beware of Dishonest "Free" Inspection Results Went for warranty work (transmission) on my Hyundai and dishonest mechanic there conducted a "free" multipoint inspection and claimed I needed i Went for warranty work (transmission) on my Hyundai and dishonest mechanic there conducted a "free" multipoint inspection and claimed I needed induction cleaning and a new cabin filter. What a joke--the cabin filter had been replaced with a new one the DAY BEFORE I went to Lehman and my car was idling fine and my induction system and car passed Goodyear's complete car inspection 4 days before, with the exception of the cabin filter (which my son replaced thereafter and the DAY BEFORE we went to Lehman). Will never go there again--I'm going to Rick Case Hyundai.. More

Worst cmunication and service It's sad that by their body shop they have made this rating so low. The sales were great with Odel. We bought three cars, he kept us going back. But a It's sad that by their body shop they have made this rating so low. The sales were great with Odel. We bought three cars, he kept us going back. But after that, forget about it...... Don't ever go back there for anything. So I got in an accident, and the insurance recommended a couple of places to fix it but we wanted to do it at the dealer cause we thought it would be better. Worst idea. It's been there for more than a month and it was just rear ended. But that's not really the problem. They told me it would be done in a week. And after more than 2 weeks without getting a call I start calling back and nobody picks up. Left voicemails for three days. Then I decided to call the bodyshop instead and not the guy in charge of my car. I received a call from the manager later "Steven" and he apologized and explained that the guy taking care of my car was no longer working there. I told them that I would have appreciated a call or for someone to take over his phone. He apologized again and explained the situation of my car. Told me it would be ready on Friday. This was last Thursday. I waited till Monday. Called him, Steven the manager, and nothing. Called yesterday, nothing. Just called, nothing. Worst service ever. You will not know if your car was stolen, resold, disappeared, nothing. No communication whatsoever. Thanks to Odel that I called him and helped me get ahold of him. Listen to your insurance or pick a much better place to fix your car. More

Best Service in Dade/Broward County I was extremely happy with the service I received from Alan Kahn and the Lehman Hyundai group in Miami. This was not the dealership I purchased my ca I was extremely happy with the service I received from Alan Kahn and the Lehman Hyundai group in Miami. This was not the dealership I purchased my car at and I came in as a walk in customer. I had been in a car accident earlier that day and desperately needed my car to be fixed as soon as possible. Alan and his team assured me that they would get my car fixed. About three hours later, I was able to leave the dealership with a car that didn't look like it got into an accident, but looked brand new. I have serviced my car at Rick Case Hyundai and Potamkin Hyundai and never received the service I got a Lehman. They clearly understand how to treat and retain a customer. I am very happy with my experience at Lehman and have no reason to return to any other dealership in Dade/Broward County. More

I brought my Hyundai in for service and discussed possibly trading in another car for a new Hyundai while at the dealership. Although we did not accomplish the trade everyone we worked with was AMAZI possibly trading in another car for a new Hyundai while at the dealership. Although we did not accomplish the trade everyone we worked with was AMAZING! They were honest, forthcoming and helpful. I will not take my Hyundai to any other dealership for service and when we are ready to get new cars we will only come here. More