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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,208 Reviews

1,208 Reviews of Hyundai of St Augustine - Service Center

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March 09, 2024

Very willing to help and made it easy and convenient. Got it done the day it was promised More

by ddka
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein, Madison Frickenstein
Mar 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 08, 2024

The new facility is beautiful, comfortable. People is very friendly and helpful. Great customer service! More

by ALEXAWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely thank you for your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 07, 2024

I was greeted with a smile upon arrival at my appointment time. My service was explained to me and an estimate given and all items were handled quickly and my car was clean and ready for me in less than expe More

by jetav8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coben Balch
Mar 07, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St Augustine. Best regards, Andrew DiFeo Owner/GM Hyundai of St Augustine

March 07, 2024

Great service experience for a routine oil change. Always a pleasure to visit the new location. More

by 6SUNSFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 07, 2024

I was kept informed, everything was done in a timely manner. Very professional. So far, very pleased with the whole experience. More

by dolfnrose
Recommend Dealer
Yes
Employees Worked With
Bought myc as r through Michael Early. I was so pleased with him, I got 3 others to buy from him as well. He does an excellent job.well., Madison Frickenstein
Mar 07, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 06, 2024

Your new location is wonderful although I do miss the fresh baked cookies. Car salesman (George) still recognized me and stopped to ask about my family. Check in process still works great. Front desk per More

by Kirehmer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tunde O'Connor
Mar 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We appreciate the candid feedback regarding the fresh cookies (we miss them too and will work on bringing them back!) as well as our payment processing system. We strive to improve our organization on a daily basis, and will take your feedback under consideration as to how to improve. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 06, 2024

Madison went above and beyond to make sure we were taken care of and got us in and out in a timely manner would definitely recommend.. More

by tanya.frickenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
Mar 06, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 06, 2024

I was disappointed with the final multi-point inspection. Windshield wiper fluid, which I requested, not replenished, steering wheel adjustment lock was not secured. More

by MERE495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Torres, Danny Torres
Mar 09, 2024 -

Hyundai of St Augustine responded

My sincere apologies for the level of service you received from our team. My team and I would like to learn more about your experience so that we may address your concerns as well as improve as an organization. We would be so thankful if you could email the name associated with the vehicle you brought in for service to andrewdifeo@hyundaiofstaugustine.org My service director, Joe King, and I will work together to address your concerns once we have that information. We appreciate your patience and understanding as we continuously improve for our valued guests. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 05, 2024

Madison was excellent to deal with. She embodies what customer service should be! very attentive to your needs and communicated with me through the whole process More

by mf1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
Mar 05, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best regards , Andrew DiFeo Owner/GM Hyundai of St Augustine

March 05, 2024

Super attentive, great customer service ! It is always a pleasure getting service done on my Hyundai Santa Fe with Madison! More

by Miranda Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey King Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Frickenstein
Mar 05, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best regards , Andrew DiFeo Owner/GM Hyundai of St Augustine

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