Back

Hyundai of St. Augustine - Service Center

St. Augustine, FL

not yet
rated
170 Reviews

170 Reviews of Hyundai of St. Augustine - Service Center

Sort by
March 23, 2021

The sales department is awesome but the service department is so horrible it makes me not want to buy another Hyundai. I wouldn’t return to the service department had I not pre-paid for the service More

by barrett.dg
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Mr. King provided custom, personalized treatment. Blonde woman with glasses very pleasant, excellent customer service. Shuttle driver provided good customer service, fresh coffee and cold water. More

by SPARKSJD60
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blonde woman with glasses very pleasant, excellent customer service. Shuttle driver provided good customer service, fresh coffee and cold water.
February 22, 2020

Service Department - Tunde! We have been coming to Saint Augustine Hyundai since we moved to Florida four years ago. It is without a doubt the best dealership experience we've e More

by MTK1983
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tunde and Mark
May 02, 2019

Excelente! Excelente su atencion y calidad de servio, fui atendido por la Sra. Tundre O'connor y fue muy cordial y respondio todas mis preguntas en forma segura More

by roberto_leardi
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tundre O'connor
October 05, 2018

Service is beyond expectation I drive several miles beyond another Hyundai dealership to go to St. Augustine . They are incredibly honest. The service personnel care. The waiting r More

by Morgan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tunde
May 16, 2018

Mr. Early really talked me into getting a new car He was very nice and helpful with informing me on everything i needed to know about the car. He a very good salesman because i wasn't going to buy ano More

by JcHarvey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2018

Great serviceat at all levels Trying not to sound too gushy, but as a Canadian who has had most of my warranty work on my 2014 Santa Fe XL done at your dealership, I have really ap More

by Blindbayboy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
March 08, 2018

Didn't fix my dad's car actually made it worse My dad's motor locked up in his Hyundai Sonata due to a recall. The service department replaced lots of things including the motor, turbo, alternator More

by Josette_Roach
Customer Service
Quality of Work
Overall Experience
Recommend Dealer
No
Employees Worked With
Andrew DiFeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Hyundai of St. Augustine responded

Our sincere apologies your father is having an issue with his vehicle. Both our insurance company and that of your Father’s are currently investigating the cause of the issue and we apologize that we cannot address your concerns until their investigation is completed.

February 21, 2018

Bad oil change Never go back there again. If they can’t even do a oil change correctly, then what about some major! I thought the engine blew up the first time I acc More

by Johnb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2018 -

Hyundai of St. Augustine responded

Our sincere apologies for your negative experience with our service department. This is uncharacteristic of the excellent experience we strive everyday to provide our valued guests. In speaking with my service department, your Elantra with the GDI engine can occasionally blow a puff of smoke from the exhaust during times of hard/fast acceleration. This is a normal characteristic of the Elantra GDI engine and doesn't pose any harm to the vehicle. We apologize that our staff didn't explain this to you more clearly. I appreciate you providing the candid feedback so that I can work with my team on improving their guest communications skills. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

October 25, 2017

CHERYL IN THE SERVICE DEPARTMENT IS AWESOME! Cheryl in the service department is an absolutely beautiful soul inside and out. Hyundai dropped the ball during my recent service apt however, Cheryl More

by A-C FORD
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...
1 - 10 of 170 results