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Hyundai of Turnersville

Turnersville, NJ

4.6
682 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 682 reviews

November 02, 2021

We made an appointment in advance to have a recall taken care of. Their recommendation so they could get necessary parts. Took car, they had it all day and said they had to order parts,so they did nothing More

by KG
Customer Service
Recommend Dealer
No
Employees Worked With
Advisor Philip Jaffee
Nov 03, 2021 -

Hyundai of Turnersville responded

Hello, I appreciate you taking the time to share your review and would like the opportunity to discuss any feedback you have about your recent recall experience. Can you please send your contact information to me at tcossari@penskeautomotive.com? I look forward to hearing from you. Tom Cossari Hyundai of Turnersville General Manager tcossari@penskeautomotive.com

Nov 16, 2021 -

KG responded

I understand parts are on back order. Since this was the case, our appointment should have been cancelled in advance, so we didn't waste our time. I called last week and understand parts are still back ordered. We are waiting patiently to hear from you when parts are available. Thank You!

Dec 06, 2021 -

KG responded

Keith and Garnetta Dauder garnettamarie@msn.com

November 02, 2021

I keep telling the automated numbers that i am not the person they are looking for, autosign work orders or warrenties, etc. So maybe leaving a review might help me get off the contact list since i do not More

by NotEleanoirAcchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Miller, William Walsh
Nov 05, 2021 -

Hyundai of Turnersville responded

Hi, Thank you for bringing this to my attention. Please reach out to me at tcossari@penskeautomotive.com so that I may offer my assistance with this situation. It would be my pleasure to ensure your full satisfaction. Best, Tom Cossari Hyundai of Turnersville General Manager tcossari@penskeautomotive.com

October 31, 2021

The service was fast, professional, excellent accommodations and customer service personnel was also five star. More

by Jg850428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Miller, William Walsh
Nov 01, 2021 -

Hyundai of Turnersville responded

Hi there, Your satisfaction means everything to us, therefore we are pleased that our Service Department provided you excellent customer service. Thank you for choosing Hyundai of Turnersville and we look forward to your next visit.

October 31, 2021

Very pleased with the service, in out in an hour , John the service writer did all the checks for recalls and fully explain everything to me any very good though the process!! More

by gcrowthers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Romano
Nov 01, 2021 -

Hyundai of Turnersville responded

Hyundai of Turnersville appreciates the 5-stars and feedback. The team is glad your experience was pleasant. We look forward to future visits. Safe travels.

October 31, 2021

I took my car in for scheduled maintenance and a recall and the service people were so friendly. I decided to wait for my car and I was pleasantly surprised at how fast they were finished with my car and More

by arlockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN ROMANO
Nov 01, 2021 -

Hyundai of Turnersville responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at Hyundai of Turnersville, and we hope that you will continue to choose us as your dealership!

October 28, 2021

Got right in at my appt time. Phil was very professional and courteous. He made the entire process a pleasure. More

by Mawclw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil in Service
Oct 29, 2021 -

Hyundai of Turnersville responded

Thank you for sharing your experience! It's great to know that you enjoyed your visit to Hyundai of Turnersville!

October 27, 2021

Salesman was very knowledgeable. Very patient answered all of our questions. Explained the financial details. Dealership was very clean and followed Covid details, which made us feel safe and secure. Give More

by bilknowBill K
Recommend Dealer
Yes
Employees Worked With
Andrea Miller, William Walsh
Oct 27, 2021 -

Hyundai of Turnersville responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

October 22, 2021

Customer friendly staff great service goes out of their way to take care of their customers needs. Great follow up . More

by Dianelpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike s sales person
Oct 23, 2021 -

Hyundai of Turnersville responded

We are very happy to have provided you with such a positive experience here at Hyundai of Turnersville! We hope you continue to choose us in the future! Take care.

Oct 23, 2021 -

Dianelpa responded

thank you

October 07, 2021

I was pleas3d with the Quick turn around and very satisfied with the work performed. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Miller, William Walsh
Oct 09, 2021 -

Hyundai of Turnersville responded

Hi Bill, We are pleased that our Service Department were prompt and able to meet your expectations. Thank you for choosing Hyundai of Turnersville and we look forward to your next visit.

September 29, 2021

They had my vehicle for over one week. I kept calling and left voice mails. Finally Service Manager called me back several days later and said sorry, but he was off several days. Finally received a call part More

by zdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Turnersville, NJ
Oct 01, 2021 -

Hyundai of Turnersville responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your recent service experience. Can you please send your preferred contact method to me at tcossari@penskeautomotive.com? I look forward to hearing from you. Tom Cossari Hyundai of Turnersville General Manager tcossari@penskeautomotive.com

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