Hyundai of Union County
Monroe, NC
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1,488 Reviews of Hyundai of Union County
Purchasing my 2025 Santa Fe experience was awesome! 10 out of 10 for sales! However their service department is awful! Not only poor customer service (seem to think they are doing me a favor ) their 10 out of 10 for sales! However their service department is awful! Not only poor customer service (seem to think they are doing me a favor ) their knowledge regarding my maintenance contract coverage is abysmal!!! Different answers different technicians! My oil change this week was even worse than previous ones and didn’t think that possible!! Sadly the one experienced long time tech (Jessie) left them for greener pastures! Will use up my remaining “free” services than find a new service garage! Buy your car here but definitely don’t buy a maintenance contract which locks you into their service department! More
Now known as Hyundai of Union County Monroe NC. We agreed upon a price on a vehicle. Drove in to take a look and suddenly they forget the agreed upon price. They are pulling the old bait and swi We agreed upon a price on a vehicle. Drove in to take a look and suddenly they forget the agreed upon price. They are pulling the old bait and switch scam. I drove over an hour to get to the dealership wasting my time and gas. I am 0 for 2 with dealerships in Monroe. Not sure why I keep returning. Lesson learned. Monroe is not the place to purchase a vehicle apparently. They contacted me stating they had good news. I aint falling for that scam again. My suggestion is to search in the Huntersville Mooresvile area. You may pay a little more but the quality seems to be better for some reason. AND there is no bait and switch scam. Being lied to just hard to get over. More
Our college student saved years of his summer job money to buy a used car. Bob Mayberry Hyundai had the car he wanted. Ricky, the sales associate we worked with, was professional, knowledgeable and very he to buy a used car. Bob Mayberry Hyundai had the car he wanted. Ricky, the sales associate we worked with, was professional, knowledgeable and very helpful. Management was fair in negotiating a price, and gave us a reasonable offer on his trade-in vehicle. We were very pleased with our experience. More
This dealership knows customer service. They create an atmosphere of family. Each player knows their part and do everything to make your experience with them to drawer. From our rep Tob They create an atmosphere of family. Each player knows their part and do everything to make your experience with them to drawer. From our rep Toby, Chris, John, Big Ed And Thomas. Both my wife and I are truly amazed. Nahari gave us the best in car Instrument orientation ever ! 5 Star Thanks so much. Keep up the great work! More
Great service department - easy to get an appointment and honest feedback from the mechanics. Sales department is very professional and responsive. Ed Roary is the best! honest feedback from the mechanics. Sales department is very professional and responsive. Ed Roary is the best! More
Extremely friendly and helpful staff. No high-pressure tactics. No "Bounce from salesman to manager tactics". Showed me exactly what I was interested in and was very competitive with ot No high-pressure tactics. No "Bounce from salesman to manager tactics". Showed me exactly what I was interested in and was very competitive with other dealers on pricing. Wyddy Vega in the closing department was friendly, sincere, and helpful. Again, none of the usual "pressure" to buy extras. Simply explained what was available and pricing. Our salesman, Tyler Isakson was easy to work with, and though new to the dealership, did not hesitate to get help from other staff if a question arose outside his experience level. I would recommend this dealership for your vehicle needs. Chuck and Anne Bennett More
The whole TEAM was Fantastic at helping me find the right car that best suited me! They did above and beyond to get me approved for a vehicle. Tyrone, Mr. Ed, Wyddy & Danny Thank you all so much for your hel car that best suited me! They did above and beyond to get me approved for a vehicle. Tyrone, Mr. Ed, Wyddy & Danny Thank you all so much for your help! More









