"Amazing is just one word I can use to describe the..."
Amazing is just one word I can use to describe the purchase of my 2021 Hyundai Kona. I worked with Carrie Price and she was a pleasure to do business with. Carrie answered all of my questions, I never felt any pressure to buy, and I even really enjoyed going on my test drive with her. Carrie has remained diligent in following up with me to make sure everything is going well with my vehicle and that I have received all the paperwork needed to have the vehicle licensed. Carrie even made sure that she contacted me as soon as my cleaning kit arrived and had it waiting for me as soon as I walked in the door.
I worked Jeff on financing the vehicle and I have never been in and out of a finance office so quickly. He listened to my requests and made it happen. Who would have known financing a vehicle could be so enjoyable.
I truly enjoyed my buying experience at Hyundai of Wentzville and working with Carrie and Jeff. I will definitely be back when I am ready to purchase again!
"I have been happy with the Wentzville dealer service..."
I have been happy with the Wentzville dealer service center for years and have never had an issue with their work quality or my car. I almost gave them a four star for my one concern but didn’t want to penalize the car service provided.
The only issue I had was around Covid precautions. No one in the drop off area wore a mask while interacting with me and driving my car. I don’t expect people to wear them if a customer isn’t around and the company is ok with it. But I didn’t see a mask on anyone I saw except a couple of customers. But I especially expected the person driving my car to the service bays to wear a mask but they didn’t. So I had to disinfect my car as best I could in case the person was a carrier or sick.
"Chang was great, went above and beyond to address all my..."
- Kelly Allen
Chang was great, went above and beyond to address all my questions and concerns. Finance was quick presented all options. I am very pleased with my purchase and overall experience!