Hyundai of Wesley Chapel

Classic bait and switch, I was promised to have a recall repair for my ABS while on the phone and when I get to the dealership my car is not able to be serviced for the recall that was discussed on the phon repair for my ABS while on the phone and when I get to the dealership my car is not able to be serviced for the recall that was discussed on the phone after asking multiple times that they could do this repair. Only for me to come to the dealership and be told my car is not eligible for the recall. I was also told I would get an appraisal on my car and didn’t receive any appraisal at as I was willing to sell the car and buy a car off the lot. Your loss of sale and I will not be back. More

Great service . Everyone I spoke with was helpful and friendly. No issues of any kind Everyone I spoke with was helpful and friendly. No issues of any kind More

Fast and attentive service. Took care of my issues and the service team worked quickly. Took care of my issues and the service team worked quickly. More

Pedro was amazing and contact me with all the details. I really apreciate it. Good I really apreciate it. Good More

While the dealership provided excellent service, I am fairly disappointed in the pricing for other repairs and Hyundai's lack of initiative in covering recall issues. While the door handle actuator is un fairly disappointed in the pricing for other repairs and Hyundai's lack of initiative in covering recall issues. While the door handle actuator is under recall for my vehicle, I was quoted an $175 "inspection fee" before it would be fixed, while a replacement part is $35. Similarly, an OEM replacement door handle matching the car's color can be found online for $30, while I was quoted over $400 to replace it. Hyundai would not cover paint replacement for the previous owner despite knowing it is an issue for that model of car. More

Easy to set an appointment. Work was completed in a timely fashion. Everyone I spoke with were extremely polite, informative and helpful. The car was ready when promised. A g Work was completed in a timely fashion. Everyone I spoke with were extremely polite, informative and helpful. The car was ready when promised. A good experience from beginning to end. Thanks. Gary V. More

It was a pleasure buying my vehicle at this dealership. I want to note, MJ was very helpful and patient navigating me with everything pertaining to the car. Thanks guys. I want to note, MJ was very helpful and patient navigating me with everything pertaining to the car. Thanks guys. More

I test drove a particular car one week ago. At the time I was undecided. I went to 2 other dealerships who did nothing but lie to me. I called David and told him I wanted to buy the car I test At the time I was undecided. I went to 2 other dealerships who did nothing but lie to me. I called David and told him I wanted to buy the car I test drove. He came into work on his day off to sell me the car. That is what customer service is all about. More

They fixed my broken horn. The people were courteous and the building was clean. I was looking for a vending machine while I was waiting. Seems like they used to have one. The people were courteous and the building was clean. I was looking for a vending machine while I was waiting. Seems like they used to have one. More

Pésimo servicio, mala experiencia, poco profesionalismo en mi experiencia nunca volveré para ahí a hacerle servicio a mi guagua. en mi experiencia nunca volveré para ahí a hacerle servicio a mi guagua. More