Hyundai of Wesley Chapel - Service Center

I was a walk in. They informed me they may need to keep the car a day or so. So I asked about a rental. They said they were not sure if they had any. I understand if They informed me they may need to keep the car a day or so. So I asked about a rental. They said they were not sure if they had any. I understand if they are busy. So I offered to come back on Friday. They said the person handling the rentals was gonna check to see if they had any and let me know. I patiently sat in the waiting area for 2 hours. When the service person approached me. Asked if the rental person spoke with me. I said no. (I had watched him gather his belongings and talk about how he was leaving early though) I was then told it would be best to bring the vehicle back on Friday. And that hopefully they’d have a rental car by then. So I asked if my car had been inspected in any way. And was told NOTHING was done to my vehicle. So I sat there from 3:37 PM until 5:34 PM for NO REASON. Not upset about coming back Friday, as I had presented it as an option when I first arrived. Upset about the poor communication and terrible service. The service tech was apologetic and did say he would try to reserve a vehicle for me for Friday. Not sure I am going to use this location for future service though. More

Very clean and comfortable to wait while work was being done... a very friendly atmosphere! done... a very friendly atmosphere! More

Anthony is the BEST service advisor. He is really knowledgeable and explains everything in detail. He is really knowledgeable and explains everything in detail. More

They took me in as promised at 3:30. Everyone was courteous and helpful. They also completed two recalls all in less than an hour. Great experience. Would recommend them to any Hyundai o Everyone was courteous and helpful. They also completed two recalls all in less than an hour. Great experience. Would recommend them to any Hyundai owner More

The Wesley Chapel Hyundai is top notch in customer service, vehicle service, courtesy respect and care. service, vehicle service, courtesy respect and care. More

Ok. This is the 3rd vehicle we've purchased from this dealership. I guess that tells you something. This is the 3rd vehicle we've purchased from this dealership. I guess that tells you something. More

All my questions I had were answered and I was done in about 2 hours which for a Monday I thought wasnt too bad for oil change and tire rotation about 2 hours which for a Monday I thought wasnt too bad for oil change and tire rotation More

Car wasn't cleaned after work. I'm a disabled Veteran everytime I go Into this place now thinking you hate military and or my tags I wear. I was show very bad disrespect in place b I'm a disabled Veteran everytime I go Into this place now thinking you hate military and or my tags I wear. I was show very bad disrespect in place before while trying to purchase a car. My step father was told he he had a bad attitude and to step outside for just calling the car salemans a liar. I will never forget this trauma. Thank you have a good day. More

Great service and everyone in service friendly and professional. I highly recommend this dealership for service They also ask you if you have questions or special needs Service updates are provid professional. I highly recommend this dealership for service They also ask you if you have questions or special needs Service updates are provided during the process. More

Understanding the customer needs period also, i'm very attentive for all the services needs and recommend the right item. Very courteous and very responsible employee. attentive for all the services needs and recommend the right item. Very courteous and very responsible employee. More