Hyundai of Wesley Chapel - Service Center

There was an issue with all my requested services getting done. It was 5pm and everything was closing up. AJ (I think that was his name) got the parts and even change out my windshield wipers and air filter. done. It was 5pm and everything was closing up. AJ (I think that was his name) got the parts and even change out my windshield wipers and air filter. Thank you More

My service advisor was A J Wilson. He was superb. Very attentive and caring. Actually it was the best service I've had in the over 15 yrs dealing with your dealership He was superb. Very attentive and caring. Actually it was the best service I've had in the over 15 yrs dealing with your dealership More

AJ did great as always. Only issue, no water at some point. Also, it’s a new beautiful building but I already saw a cabinet door broken. Little things but it helps with ap Only issue, no water at some point. Also, it’s a new beautiful building but I already saw a cabinet door broken. Little things but it helps with appearance. More

I can't say enough great things about my experience at Wesley Chapel Hyundai! From the moment I walked in, I felt welcomed and valued as a customer. The entire team went above and beyond to make the car-b Wesley Chapel Hyundai! From the moment I walked in, I felt welcomed and valued as a customer. The entire team went above and beyond to make the car-buying process smooth, stress-free, and enjoyable. Jose Fernandez and his team were incredibly knowledgeable, patient, and attentive to my needs. They took the time to understand exactly what I was looking for and guided me through all my options without any pressure. Their expertise and genuine care truly set them apart. The finance team was just as fantastic, offering clear explanations and finding me a deal that worked perfectly within my budget. The transparency and professionalism throughout the process were top-notch. When I picked up my new car, it was spotless and ready to go. They even took the time to walk me through all the features to ensure I was comfortable and confident behind the wheel. It's rare to find a dealership that combines excellent customer service with such a friendly and welcoming atmosphere. I highly recommend Jose Fernandez and Hyundai of Wesley Chapel to anyone in the market for a new or used car. I will definitely be returning for future purchases and service! Thank you for an outstanding experience! More

Very professional; I was kept up to date throughout the experience. I would certainly recommend you to others experience. I would certainly recommend you to others More

Test drove a certified used vehicle that the service engine light was on during test drive. We were told it was fixed prior to us purchasing vehicle. Same warning light came on 2 days after service. Thi engine light was on during test drive. We were told it was fixed prior to us purchasing vehicle. Same warning light came on 2 days after service. This is not right as I am sure it is the same service code as before. In addition, the purchase process was the most unprofessional we have every experienced and was very shady how all the additional fees were inserted in the "Subtotal" line and was never discussed during negotiating. We will never return and will pass along our purchase experience to others. More

Jasmin and you car wash was excetionaly accommodating. I am grateful for the extra effort they made on the hood of my car. I am grateful for the extra effort they made on the hood of my car. More

Telling my wife that she had an oil change on an electric car was just beyond pathetic and stupid car was just beyond pathetic and stupid More

3 hours for an appointment oil change ridicules. Work on you systems. Get better managing customer time Work on you systems. Get better managing customer time More

Other than that long way time at the beginning, everything went well. The facility is comfortable and take kept me in tune on. What’s going on during my visit, including a text. Asking me if I need everything went well. The facility is comfortable and take kept me in tune on. What’s going on during my visit, including a text. Asking me if I needed anything. More