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Hyundai on Perryville

Rockford, IL

4.7
763 Reviews

343 N Perryville Rd

Rockford, IL

61107

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763 Reviews of Hyundai on Perryville

September 14, 2021

Great service, family has bought many cars from them in the past. So excited I was able to buy a new car from them. More

by Brianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller, Luke Nelson, Rob Hamilton
September 11, 2021

Our salesman Dave Frye was excellent and so thorough in explaining everything. He and the manager Pat went out of their way to make sure we got the vehicle we wanted and treated us like family. Even the More

by Mrise10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye, Pat Rosenberg, Luke Nelson
September 08, 2021

Had a really pleasant experience. Dave hooked me up with a car that fits both my budget and my needs. Highly recommend reaching out to Dave at the Perryville Hyundai dealership and he will get you in the More

by Nate6447
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye, Luke Nelson, Rob Hamilton
September 04, 2021

They were all very nice and Dave Frye was so easy to talk to and was not pushy at all. Which that was a big thing for us. More

by Calisue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye, Luke Nelson
August 27, 2021

We had a problem with the service department that I was loosing patience with. I asked to speak with a salesman,and that's when David reached out to us. My experience from then on was satisfactory. I reall More

by Brendanalan58
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Frye, Tom Perrin, Luke Nelson
August 22, 2021

My car buying experience was very easy and pain free at Hyundai on Perryville! Dave was very friendly and helpful; we told him what we were looking for and he called us as soon as a car came in! More

by nicoledurkee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye, Luke Nelson
August 13, 2021

The dealership was simple to find. We drove in, met our dealer up front,went inside and he was friendly and very helpful. He got our car ready for us, we went on a test drive, he was very well versed about More

by teresa s.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frye, Luke Nelson
August 09, 2021

Patricia Carter Keller is a excellent sales representative. I purchased my first vehicle in 2002 and She still takes exceptional care of her customers. I recently purchased a 2015 Hyundai Elant More

by lindamarksbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz ( Receptionist), Patricia Carter Keller, Bret Bokker
July 25, 2021

Lots of men standing around in their perch looking uninterested in anyone. I drove 2 hours to get the car I wanted and got treated terribly. More

by debbugg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Rosenberg, Melissa Hintz, Christian Russell, Rob Hamilton
Jul 27, 2021 -

Hyundai on Perryville responded

Hi Deb, I understand that Pat called and was able to assist. Is there anything else we can help with? Thanks, Kristi

Jul 27, 2021 -

debbugg responded

Pat was very understanding and concerned for the bad experience. He made plans to better the dealership for the next customer. I was extremely pleased with how Pat resolved my issues.

Jul 27, 2021 -

debbugg responded

I appreciate how understanding Pat was after my bad experience at the dealership on Saturday. I felt heard and he admitted there was lack of communication from his employees. I am very satisfied with the result.

Jul 30, 2021 -

Hyundai on Perryville responded

Hi Deb - I think you were trying to update your public review, but accidentally put it in the private message instead. Let me know if you need help - I think there's an edit button in the original email that dealerrater sent. Thanks!!! Kristi

July 22, 2021

Pat has been my Familia for over 18 years' .I recommended her 200%.Hyundai on Perryville is the BEST DEALER in ROCKFORD.Service Department BEST IN TOWN!!! More

by Roberto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Carter Keller, David Frye, Pat Rosenberg, Tom Perrin, Bryan O'Hern, Bret Bokker, Jay Redden, Jose Munoz, Luke Nelson, Rob Hamilton
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