
Hyundai on Perryville
Rockford, IL
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763 Reviews of Hyundai on Perryville
Not a good experience Not organized the day we went to pick up vehicle---tour of facility is stupid but required. The saleman did not tell us we needed to bring proof of i Not organized the day we went to pick up vehicle---tour of facility is stupid but required. The saleman did not tell us we needed to bring proof of insurance to be able to take the vehicle with us. When I suggested in the future that customers be told they need to bring the insurance information to the car pick up and Dave said he had told me in the text which was not true---I do not think a salesperson should argue with a customer. I work with people and I would never suggest they were wrong even if they were. What happened to the customer is right! We had an appointment for picking up the new vehicle but the finance paper was not finished----apparently someone was out sick--whatever we had the appointment for several days to pick the car up. I was not impressed at all. More
Great experience Very friendly staff that go out of their way to make you feel good about purchasing a car from them. Staff bent over backwards to assist us through th Very friendly staff that go out of their way to make you feel good about purchasing a car from them. Staff bent over backwards to assist us through the process to make it affordable to purchase a new car. Staff gave us a tour of the facility, explained all features of the car thoroughly and even educated us on how to increase our credit. Very kid friendly place as well. Followed up with us after the purchase of the car to ensure we were happy with our purchase and all was well. More
Very pleased Matt worked hard to find a car that met my needs. Jim also went above and beyond finding the best possible financing option. Very happy with the who Matt worked hard to find a car that met my needs. Jim also went above and beyond finding the best possible financing option. Very happy with the whole experience. More
Quarter of a million mile Car Staff at dealership excels at customer / dealer relationships. Amenities were great (I'm a coffee hound). The dealership was clean with a pleasant amb Staff at dealership excels at customer / dealer relationships. Amenities were great (I'm a coffee hound). The dealership was clean with a pleasant ambiance. All of those that that we came into contact with - even in passing were friendly and nice. More
Love my Tucson 63 My grandson even got caught up in purchasing the Tucson! Matt made it so easy to purchase my first new car ever! Thank you to all of the wonderful sta My grandson even got caught up in purchasing the Tucson! Matt made it so easy to purchase my first new car ever! Thank you to all of the wonderful staff More
I couldn't have asked for better service! I'd like to thank Dillon, Tom, Edgar, and the rest of the staff for the great experience they provided me. I needed a car on a very short notice and D I'd like to thank Dillon, Tom, Edgar, and the rest of the staff for the great experience they provided me. I needed a car on a very short notice and Dillon was not only able to not only find me a great car that I love but was also able to work with my less than stellar financial situation and get me a great deal. The finance manager Edgar even showed me credit cards I'd be eligible for to help me build my credit. I couldn't have asked for better service! More
Pat Carter Keller was awesome along with the finance departm Awesome staff, very helpful, Pat drove to Elkhorn. wi to come and get us as we had no running vehicle she even made sure we left with a full tank of g Awesome staff, very helpful, Pat drove to Elkhorn. wi to come and get us as we had no running vehicle she even made sure we left with a full tank of gas and toll money More
Jan's review Pat Carter was my sales lady, she was wonderful and very nice to work with, just an all around great lady. My father had worked with her in the past t Pat Carter was my sales lady, she was wonderful and very nice to work with, just an all around great lady. My father had worked with her in the past too and he loved everything about her also. More
Great experience I walked into Hyundai on a Saturday looking for a new vehicle (they did not have the specific one on the lot) and by Tuesday the following week I was I walked into Hyundai on a Saturday looking for a new vehicle (they did not have the specific one on the lot) and by Tuesday the following week I was driving away with my new 2017 Hyundai Tucson. The whole process was a breeze and the staff was very helpful/knowledgeable. I would definitely recommend this dealership to someone. More
Great experience. My youngest son, has purchased 3 vehicles from this Hyundai dealership. He loves the product and the sales person so much, he recommended my husband My youngest son, has purchased 3 vehicles from this Hyundai dealership. He loves the product and the sales person so much, he recommended my husband and I. As an ex-car sales person, that sold other brands of vehicles, I was a little skeptical. My son introduced us to Patricia Carter and began our adventure as a team. After a short while we came to an agreement and purchased our new 2017 Hyundai, Santa Fe Sport. Wow!! After, we talked to Jim Miller in finance, another person who hit it out of the park, We drove our new sport home. After a few days, the love of vehicle and great people, we will always recommend this dealership and staff. Thanks everyone!! More