I-5 Toyota
Chehalis, WA
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The BEST car experience I have ever had. Everyone is amazing, so communicative, and so friendly. This has been the best process and I am so grateful for the whole staff. Everyone is amazing, so communicative, and so friendly. This has been the best process and I am so grateful for the whole staff. More
Rodney was the sales person I had. He was absolutely professional and accommodating for my mother and I. If ever I trade my Toyota in I’d definitely have Rodney help me! Thank you I-5 He was absolutely professional and accommodating for my mother and I. If ever I trade my Toyota in I’d definitely have Rodney help me! Thank you I-5 Toyota crown signia! More
Charlie treats us like family. It doesn’t matter if you are buying brand new or used, Charlie makes sure you are getting the exact car you are looking for. I’ve bought five cars fr It doesn’t matter if you are buying brand new or used, Charlie makes sure you are getting the exact car you are looking for. I’ve bought five cars from I-5 and I’ve sent many of my friends to I-5 when they need a car More
From the time we walked on the lot, test drove, paperwork, and final signing was quick and simple. There was no pressure sales and everyone was enjoyable to speak with and work with will consider t paperwork, and final signing was quick and simple. There was no pressure sales and everyone was enjoyable to speak with and work with will consider this for our next car shopping experience as well. More
From our initial phone call, to our on-site visit, everything at I-5 Toyota was seamless. Clarice Villanueva was our sales professional. She listened to what we were asking for and found that exact ve everything at I-5 Toyota was seamless. Clarice Villanueva was our sales professional. She listened to what we were asking for and found that exact vehicle for us in very short order. Clarice was professional, friendly, knowledgeable, and negotiated a very fair deal for us. Clarice is a definite asset to I5 Toyota.. More
If you need to cancel your warrenty because you want to sell your vehicle GOOD LUCK getting ahold of anyone over the phone. I kept calling the finance department, left messages, no one returned my phone ca sell your vehicle GOOD LUCK getting ahold of anyone over the phone. I kept calling the finance department, left messages, no one returned my phone call. I was told from a salesperson I would need to come in to have the finance department check my mileage in person. That's not true because I have canceled another warranty on my last vehicle I sold via email with the finance manager at another dealership. I understand the dealership doesn't want to refund my warranty, bad for business but I'm selling my vehicle so why would I want to pay for something that I'm selling/no longer have. It is absolutely insane to me that dealerships act like this. I will make sure to be in contact 6-8 weeks. I am entitled to my refund. I will be persistent. =) More

