I-5 Toyota
Chehalis, WA
Filter Reviews by Keyword
By Type
Showing 139 reviews
ONLY BECAUSE TIMES ARE GETTING HARDER, I WOULD HAD HOPPED WE COULD HAVE SAVED A LITTLE MORE ON THE TWO NEW VEHICLES WE PURCHASED THAT IS THE ONLY REASON I RATED THE "PRICE" REVIEW AS 'GOOD'. MR. BARKER WE COULD HAVE SAVED A LITTLE MORE ON THE TWO NEW VEHICLES WE PURCHASED THAT IS THE ONLY REASON I RATED THE "PRICE" REVIEW AS 'GOOD'. MR. BARKER WORKED DILIGENT FOR US TO OBTAIN THE PRIUS WE THOUGHT WOULD BE BEST FOR OUR NEEDS. OUR EXPERIENCE WITH THIS DEALERSHIP AND SALES PERSON WAS VERY SATISFACTORY. SO FAR, WE ARE ENJOYING THE NEW EXPERIENCE DRIVING A HYBRID CAR, AND HOPE TO CONTINUE WITH A POSITIVE RELATIONSHIP WITH THE I-5 TOYOTA/FORD DEALERSHIP. More
Everyone was very friendly and police. My salesperson, Rodney, was very kind and helpful. He did miss that it was not a 6 CD player, and only a single. I wasn't thrilled with that but everything else was Rodney, was very kind and helpful. He did miss that it was not a 6 CD player, and only a single. I wasn't thrilled with that but everything else was fine. They had to add a trailer hitch and set up the appointment for me and took care of the installation. I would recommend this dealership to any of my friends, without hesitation. I would have them go to Rodney, specifically. More
Mike was very knowledgeable about finance and the vehicle. We were not sure we would be able to get a good finance rate but Mike was reassuring and we got a great rate. He knew alot about the Xb we b vehicle. We were not sure we would be able to get a good finance rate but Mike was reassuring and we got a great rate. He knew alot about the Xb we bought and was helpful in explaining the options. Casey was very helpful too. He explained all our options and was a delight to deal with. More
I purchased two vehicles from I-5 Toyota in Chehalis in the last two years. One was a brand new 4 Runner. The salesman was very curteous, helpful and answered all my questions, as well as setting up my blu the last two years. One was a brand new 4 Runner. The salesman was very curteous, helpful and answered all my questions, as well as setting up my bluetooth and walking me through ALL the features on the SUV. Craig is an awesome salesman and I would be back to buy another Toyota at I-5 in the future! Laura Patterson More
Craig gave very personalized service, going out of his way to make sure all of my needs were met. Following the sale, my experience with the service department has been nothing but excellent. Always frien way to make sure all of my needs were met. Following the sale, my experience with the service department has been nothing but excellent. Always friendly, always fast and the lounge area is a nice plus with coffee, cookies and a nice television. I would recomend this dealership to anyone and expecially Craig. More
Craig Anderson was awesome to work with. He really went above and beyond to help us find the vehicle we were looking for, as well as getting us the best deal available for the vehicle and our trade in. I h above and beyond to help us find the vehicle we were looking for, as well as getting us the best deal available for the vehicle and our trade in. I have recommended him and the dealership to several people, and I will continue to recommend him in the future! More
When we began to look for a car Heidi introduced us to Craig Anderson. He showed us a few vehicles and said, "When you are ready to buy let me know." We said, "We are ready now." That was what we liked... Craig Anderson. He showed us a few vehicles and said, "When you are ready to buy let me know." We said, "We are ready now." That was what we liked...no pressure to buy. We went back several times to figure out how everything worked on the car. No one treated us like we were a bother. They always acted glad to see us and were helpful. We have already recommended this dealership and Craig Anderson to several of our friends. More
Everyone at I5 Toyota goes out of their way to make sure you are satisfied. They have put together 2 difficult sales and have completed them flawlessly. Kip Barker always returns calls (even when he is extr you are satisfied. They have put together 2 difficult sales and have completed them flawlessly. Kip Barker always returns calls (even when he is extremely busy) and goes the extra mile to make sure you are satisfied. I have already recommended this dealership to 3 of my friends and will continue to do so. More
I recently had my car repaired at the I-5 Toyota/Ford Body Shop. The situation was very stressful, but the staff was great at reassuring and communicating with me. The customer service shuttle is very ni Body Shop. The situation was very stressful, but the staff was great at reassuring and communicating with me. The customer service shuttle is very nice, it was convenient that I did not have to find a ride when dropping off or picking up my vehicle. The work on my vehicle was completed quickly, but the quality of the work was perfect! I should also mention, the final cost of repairs ended up being less than the original estimate. I recommend this dealership for any kind of vehicle! More
Incredible service from the first phone call to Heidi to pick up on Christmas Eve! And they even had the red bow on the Highlander when we picked it up. The paperwork was all set up for us when we arrived a pick up on Christmas Eve! And they even had the red bow on the Highlander when we picked it up. The paperwork was all set up for us when we arrived and Casey made it painless when we had to sign everything. Craig gave us more details on the car than we could even keep track of and set up the cell phone so it was ready to go when we drove off the lot. Michael found the perfect car for me and kept in constant contact. We could not have been treated better. It was totally worth the drive from Bellevue to have gotten such great service. But just as important I LOVE MY CAR! Thank you I5 Toyota. Teresa and Lindsay Meggs More

