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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
565 Reviews

565 Reviews of INFINITI OF DENVER - Service Center

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March 09, 2024

Service was able to fix my problem the same day and it helped a lot because my car wouldn’t start and I needed it the next day. They gave me a loaner and I was able to come pick up my car at my convenienc More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

INFINITI OF DENVER responded

Ashley - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that.We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and our loaner program. We are so happy to have you as a customer and we look forward to seeing you in the future.

March 03, 2024

The quality of service was exceptional. The folks in the service department kept me up to date, were responsive and accommodating. I am very pleased with the level of service and promptness More

by Kanan Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

INFINITI OF DENVER responded

Kanan Black- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We absolutely love this Five-Star Review! We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be so excited. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

March 01, 2024

It has been a pleasure to work with this Dealership, Chris has made me feel welcome there, also thanks to Shun & Dominic for helping me with servicing my car. Great job guys. More

by Ms BGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

INFINITI OF DENVER responded

Ms BGB - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. We will pass along the kind words to Chris, Shun & Dominic. We are so hap py to have you as a customer and we look forward to seeing you in the future.

February 28, 2024

We have relied on Chris and the service repair team for years with all of our Infiniti cars. Excellent service! More

by Hiram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

INFINITI OF DENVER responded

Hiram - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Chris and the team will be excited. It is customers like you that make our job so rewarding. Thank you for your loyalty and longtime support.

February 23, 2024

Professional staff, responsive and thorough in how service was provided. Eager to please customer and supplied support to me to get my vehicle to and from the dealership to perform maintenance service More

by vel.garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI OF DENVER responded

vel.garner - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. It is such a convenient program for our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

February 22, 2024

The best dealer ever! ! Spesaialy the service advisor name Clark he should be employee of the month. He's the best please let him know!!. More

by dtadesse96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI OF DENVER responded

Dtadesse96, we are so happy to read such a great review about INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We will be sure and let him know and he will be excited about your kinds words. We are so happy to have you as a customer and we look forward to seeing you in the future.

February 21, 2024

Buying my car at Inflation but I of Denver was a great decision. Also, taking the car in for oil changes and maintenance has been so easy, and inexpensive. Five out of five stars! More

by arosegutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

INFINITI OF DENVER responded

arosegutierrez - We love love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

February 21, 2024

This dealership is exceptionally great! From the sales staff to the service staff always an ‘A’ rating!!! More

by Belinda.sue1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

INFINITI OF DENVER responded

Belinda - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

February 19, 2024

-Complimentary wash not given. -Service rep only gave me 5 min to pick up my car before close, by the time I got there Chris was already gone -2 charges were not explained prior More

by Briandoranregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Madigan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

INFINITI OF DENVER responded

Briandoranregan - We apologize for any inconvenience or frustration this may have caused you. It's important to us that our customers have a positive experience with our business. We know our Service Manager, Tim, has already left a few messages to address your issue. At your earliest convenience, please call him back at 30-671-6000. Your satisfaction is really important to us.

February 09, 2024

Clark's handling of the unique situation with my vehicle was outstanding. I was pretty frustrated when I arrived. Clark and the staff were very helpful and understanding. When Charles delivered the courtesy More

by cawint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Turner, Tammy
Feb 12, 2024 -

INFINITI OF DENVER responded

Cawint- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We will pass along the kind words to Clark and Charles. They will be excited. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.